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Car Pros Dealerships Recognized for Sales, Customer Service

AutoSuccess

Car Pros Automotive Group announced that 2024 was another year of sales leadership and customer service excellence for its dealerships. For the fifth consecutive year, Car Pros Kia Glendale ranked no. MINI ofDowntown Los Angeles, which Car Pros acquired in 2023, secured the no.

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How to keep your independent car dealership competitive

Solera

Industry Trends in 2023 While the used car boom that sent prices sky high may be winding down, there is still a large demand for quality used vehicles. Once seemingly overvalued, older cars will take the biggest hit, while late-model cars will hold steady or decline slightly, mirroring the trend for new cars.

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Where & How to Find a Manual for a Used Car

The Mechanic Doctor

Drivers can gain valuable knowledge and safety advice from their owner’s manuals for peace of mind while operating their vehicles or for assistance if they find themselves broken down. Does your vehicle come equipped with an online owner’s manual? How can I locate an Owner’s Manual for my used car?

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From Sale to Service: Building Loyalty and Profitability Post-Sale 

AutoSuccess

For many automotive dealerships, a significant portion of their revenue and customer loyalty comes not just from the initial sale, but from the services and products offered in the months and years afterward. This creates a reliable revenue stream and gives the dealer more control over the customers service experience.

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Optimizing the PDI Process: Key to Fast New Car Sales in a Surplus Market

AutoSuccess

These circumstances have resulted in many customers being underwater with their pandemic-era purchase, and upgrading vehicles has become financially difficult. This in turn has resulted in a surplus of new cars sitting on lots. To avoid holding costs, dealerships must sell new car inventory quickly. Here’s how: 1.

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COMMENTARY: 8 tips to be adaptive & thrive in a down market

Auto Remarketing

This means offering a wider range of vehicles that cater to varying customer demands and budgets. While high-end cars may see reduced demand, affordable, fuel-efficient vehicles may become more popular. Focus on pre-owned vehicles During economic downturns, consumers often look for cost-effective alternatives.

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FrogData Unveils AI-Connected Dealership Platform

AutoSuccess

FrogData’s platform transcends conventional AI applications, offering solutions that extend well beyond automated customer service chatbots. Improving Service Operations: Leveraging operational data to improve service operations efficiency, warranty management, and after-sales services.

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