CATI

DECEMBER 12, 2024

Enhanced Customer Service Telematics enhances the relationship between repair shops and customers by providing transparent, data-driven insights. Mechanics can explain issues using precise metrics and offer tailored solutions, improving trust and customer satisfaction.

Automotive Repair 102

Automotive Repair Mechanic Automotive Telecommunication 102

AutoSuccess

FEBRUARY 11, 2025

This collaboration gives GM dealerships access to STELLA’s advanced AI platform, revolutionizing customer engagement, boosting operational efficiency and capturing top line revenue. This ensures that customer inquiries are addressed promptly, driving engagement and maximizing sales and service opportunities.

Retail 52

Retail Service Advisor Customer Service Automotive 52

Automotive Training Centre

FEBRUARY 23, 2024

Transparent payment will be crucial to maintaining trust after service advisor training. Utilize Integrated Payment Systems After Service Advisor Training To streamline the payment process after service advisor training , employing an integrated payment system is key.

Service Advisor 254

Service Advisor Automotive Services Auto Mechanic Training Management 254

AutoShopOwner

NOVEMBER 15, 2024

Improving workflow production in your auto repair shop by utilizing the same direct labor cost will result in increased sales and profits. Are there bottlenecks in the service advisor process? Are your service advisors properly trained in the art of sales, and in delivering exceptional customer service?

Auto Repair Shop 130

Auto Repair Shop Service Advisor Auto Repair Customer Service 130

Meister Werks European & Import

FEBRUARY 1, 2025

BMW Repair & Services At Meister Werks, we offer a comprehensive range of services. We can perform BMW repair and service to keep it in its peak performance. We utilize the latest diagnostic equipment and genuine and OES BMW parts. Our BMW Repair & ServicesInclude: Routine Maintenance: Service A & B.

Check Engine Light 52

Check Engine Light Utilities Fluid Check Tire Rotations 52

Meister Werks European & Import

FEBRUARY 1, 2025

Mercedes Repair & Services At Meister Werks, we offer a comprehensive range of services. We can perform Mercedes repair and service to keep it in it’s peak performance. We utilize the latest diagnostic equipment and genuine and OES Mercedes-Benz parts. Additionally, our expert technicians are factory-trained.

Check Engine Light 52

Check Engine Light Utilities Fluid Check Tire Rotations 52

Meister Werks European & Import

FEBRUARY 1, 2025

Porsche Repair & Services At Meister Werks, we offer a comprehensive range of services. We can perform Porsche repair and service to keep it in its peak performance. We utilize the latest diagnostic equipment and Genuine and OES Porsche parts. Additionally, our expert technicians are factory-trained. rating out of 5.0

Check Engine Light 52

Check Engine Light Utilities Fluid Check Tire Rotations 52

Meister Werks European & Import

FEBRUARY 1, 2025

Audi Repair & Services At Meister Werks, we offer a comprehensive range of services. We can perform Audi repair and service to keep it in its peak performance. We utilize the latest diagnostic equipment and Genuine and OES Audi parts. Our Audi Repair & Services Include: Routine Maintenance: Service A & B.

Check Engine Light 52

Check Engine Light Utilities Fluid Check Tire Rotations 52

Meister Werks European & Import

FEBRUARY 2, 2025

Mini Repair & Services At Meister Werks, we offer a comprehensive range of services. We can perform Mini repair and service to keep it in its peak performance. We utilize the latest diagnostic equipment and genuine and OES Mini parts. Our Mini Repair & Services Include: Routine Maintenance: Service A & B.

Check Engine Light 52

Check Engine Light Utilities Fluid Check Tire Rotations 52

Tomorrow's Technician

DECEMBER 8, 2023

Ford Pro said it will offer its suite of end-to-end charging solutions to Xcel Energy business customers as part of the effort. Ford Pro and Xcel Energy are pioneering a whole new way to scale EV charging infrastructure,” said Amanda Rome, executive vice president, group president, utilities & chief customer officer at Xcel Energy.

Software 130

Software Utilities Electric Vehicles Customer Service 130

Meister Werks European & Import

FEBRUARY 2, 2025

VW Repair & Services At Meister Werks, we offer a comprehensive range of services. We can perform VW repair and service to keep it in its peak performance. We utilize the latest diagnostic equipment and Genuine and OES VW parts. Our VWRepair & Services Include: Routine Maintenance: Service A & B.

Check Engine Light 52

Check Engine Light Utilities Fluid Check Tire Rotations 52

Ratchet + Wrench

JULY 26, 2024

Hear from the ATI Experts on how to best utilize the summer months by providing excellent customer service to your customers.

Customer Service 52

Customer Service Utilities 52

CATI

AUGUST 8, 2024

Utilizing Technology : Dispatchers use technology, including GPS, dispatch software, and communication devices, to manage operations efficiently. Organizational Skills : Excellent organizational skills are essential for managing multiple drivers and customer requests, prioritizing tasks, and maintaining efficient operations.

Automotive 100

Automotive Transportation Customer Service Software 100

AutoSuccess

FEBRUARY 12, 2025

Leverage Data Analytics Understanding customer behavior is key to personalizing service experiences. By utilizing data analytics, dealers can segment their customer base, identify service trends and tailor marketing efforts to specific needs.

Service Advisor 52

Service Advisor Software Car Dealership Customer Service 52

Auto Service World

MARCH 8, 2025

Chinese injection molding companies have the ability to gain the trust of their clients by utilizing these high efficiency machines. Efficient Material Management and Waste Recycling One of the ways of controlling production costs and reducing environmental footprint is through utilizing material and recycling waste.

Management 130

Management Manufacturing Utilities Customer Service 130

Business Actualization

DECEMBER 26, 2022

So even if you’re the best deal in town, offer the highest quality service, the most knowledgeable staff, or friendliest customer service — none of that is apparent unless the customer walks through the door in the first place.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Utilities 130

Brake & Front End

JULY 25, 2024

The damping forces are modified utilizing electrical actuators located internally within the shock absorbers. The ESC shock absorbers provide variable damping to resist suspension movement. They have the capability of providing multiple modes or values of damping forces, in both compression and rebound direction.

Electronics 189

Electronics Vehicle Utilities Customer Service 189

AutoSuccess

JANUARY 14, 2025

Since the dealership often handles these repairs under the service contract, it ensures that any needed work stays within the dealerships service drive rather than going to a third-party mechanic. This creates a reliable revenue stream and gives the dealer more control over the customers service experience.

Vehicle 52

Vehicle Manufacturing Management Customer Service 52

Tomorrow's Technician

JANUARY 29, 2024

Courtesy of TechShop If there’s a truth that extends across all computerized devices, it’s that we likely utilize only a fraction of the things they have the ability to do. Scan Tool Assistance The subject I’m talking about here is the customer service setup by scan tool manufactures specifically to support their product.

Engineering 130

Engineering Customer Service Check Engine Light Electronics 130

Auto Service World

MARCH 1, 2025

Chinese injection molding companies have the ability to gain the trust of their clients by utilizing these high efficiency machines. Efficient Material Management and Waste Recycling One of the ways of controlling production costs and reducing environmental footprint is through utilizing material and recycling waste.

Management 130

Management Manufacturing Utilities Electronics 130

Auto Remarketing

NOVEMBER 17, 2023

Other dealers increase their “off the street” marketing and service drive purchases which often turn into two for one deals. Enhanced customer service In a down market, competition intensifies, making excellent customer service a critical differentiator.

Car Dealership 105

Car Dealership Customer Service Finance Management 105

AutoSuccess

AUGUST 27, 2024

.” Key Benefits of the Integration: Enhanced Customer Interaction : Brooke.ai utilizes natural conversational AI to answer inbound service calls, schedule appointments and provide instant responses to customer inquiries. Operational Efficiency : The integration allows Brooke.ai

Service Advisor 52

Service Advisor Customer Service Utilities Management 52

Tire Review Magazine

OCTOBER 31, 2023

14% of our respondents said they use their own tools for growth, citing better customer service, having the best value in the area and creating their own rewards programs. So, while utilizing the advantages available to you is important now, it’s also just as important to invest in mapping out your shop’s future leadership.

Utilities 59

Utilities Customer Service Manufacturing IT 59

AutoSuccess

DECEMBER 15, 2023

STELLA Automotive AI and UpdatePromise announce a strategic integration set to reshape appointment scheduling and elevate customer service standards with the automotive dealership landscape. This read-write integration aims to transform operational efficiency and enhance the customer experience.

Customer Service 52

Customer Service Automotive Utilities IT 52

AutoSuccess

DECEMBER 11, 2023

Stella manages data input and operational processes just like a seasoned service advisor utilizing conversational AI. This empowers dealerships with the myKaarma product to provide an elevated level of customer service and operational efficiency, benefitting both customers and dealers alike.

Service Advisor 52

Service Advisor Customer Service Utilities Transportation 52

CATI

JUNE 6, 2024

They utilize diagnostic equipment to analyze system performance and identify faulty components. Customer Service : Climate control specialists often interact with car owners, explaining problems, outlining repair options, and providing clear communication throughout the service process.

Air Conditioning 92

Air Conditioning Automotive Technical Preventative Maintenance 92

AutoSuccess

APRIL 5, 2024

The rise of digital communication in some of the largest dealers in the country, underscored by the adoption of dealership texting software, signifies a broader trend toward more agile, responsive and personalized customer service. The post How Dealership Texting Software is Changing the Game appeared first on AutoSuccessOnline.

Software 97

Software Automotive Customer Service Utilities 97

AutoSuccess

OCTOBER 3, 2023

Modern systems that utilize digital information allow for more accurate appraisals, aligning customer expectations with dealership offerings. Online Engagement: Engaging with customers online and providing comprehensive information can enhance the buying experience, building trust before they even step into the showroom.

Automotive 52

Automotive Utilities Customer Service Vehicle 52

Jalopnik

FEBRUARY 29, 2024

These big and luxurious vehicles came with equally big and luxurious promises in both the sales and customer service departments — but the sub-brand experiment looks like it’s over. The Jeep Wagoneer and Grand Wagoneer are the largest and some of the most expensive vehicles Jeep has ever produced. Jeep is bringing the… Read more.

Customer Service 56

Customer Service Vehicle Utilities Trucking 56

AutoSuccess

AUGUST 9, 2024

Vendors often provide comprehensive onboarding and continuous support to ensure that the AI system is utilized to its full potential. As technology continues to evolve, those who embrace these advancements will lead the way in providing exceptional customer service and achieving greater business success.

Automotive 98

Automotive Management Customer Service Utilities 98

AutoSuccess

FEBRUARY 19, 2024

By utilizing AI models trained specifically for automotive retail challenges, FrogData is setting a new standard in how dealerships leverage technology for business growth, the company said. FrogData’s platform transcends conventional AI applications, offering solutions that extend well beyond automated customer service chatbots.

Retail 52

Retail Used Cars Utilities Customer Service 52

AutoSuccess

AUGUST 30, 2024

AI technologies offer a range of capabilities that streamline operations, improve customer engagement and, ultimately, drive sales. Here are five powerful examples of how AI is being utilized: 1. AI systems can analyze customer data, including browsing history, previous interactions and expressed interests, to craft tailored messages.

Automotive 83

Automotive Finance Management Media 83

Brake & Front End

NOVEMBER 21, 2023

Many of these AWD systems were able to utilize the brakes and sensors in the wheel ends to better control wheel slip. Instead, they were equipped with open differentials. Drivers never noticed the change or felt a loss in off-road or winter road capabilities. So, what happened?

Hydraulics 130

Hydraulics Trucking Vehicle Manufacturing 130

The Mechanic Doctor

MAY 21, 2024

Route optimization software utilizes advanced algorithms to calculate the most efficient routes based on factors such as traffic patterns, delivery schedules, and vehicle capacity. This enables fleet managers to make adjustments on the fly, reroute drivers to avoid congestion and ensure efficient resource utilization.

Utilities 52

Utilities Management Mechanic Vehicle 52

AutoSuccess

DECEMBER 13, 2024

This collaboration is set to further streamline and redefine customer communication in dealerships, offering enhanced call handling, multilingual support and seamless 24/7 customer service. “Our mission at CallRevu has always been to bridge communication gaps between dealerships and their customers. .”

Automotive 52

Automotive Customer Service Utilities Management 52

AutoSuccess

JUNE 27, 2024

By internalizing recon expenses, dealerships not only save money but also enhance their operational efficiency and customer service capabilities. By prioritizing efficiency and expediency in the recon process, dealerships can exceed customer expectations, foster loyalty and generate positive word-of-mouth referrals.

Vehicle 52

Vehicle Customer Service Utilities Automotive 52

Auto Remarketing

MARCH 19, 2024

By analyzing vehicle data and historical service records, AI can identify patterns that predict potential failures before they occur, notifying both the dealership and the vehicle owner. The road ahead: Navigating the future of automotive retail The integration of AI into automotive dealerships is just the beginning.

Automotive 98

Automotive Management Vehicle Customer Service 98