Automotive Training Centre
NOVEMBER 6, 2024
Becoming a successful body shop owner requires a blend of skills that cover everything from inventory management to customer service. With inventory in check, the next priority is building strong customer relationships. Clear information on timelines, costs, and repair options builds trust and encourages repeat business.
Automotive Training Centre
SEPTEMBER 20, 2023
However, customer service representatives play a pivotal role in ensuring that the wheels keep turning literally and metaphorically. After undergoing dispatch training, a customer service rep in this sector is well-equipped to handle a range of tasks, from managing freight logistics to ensuring vehicle uptime.
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Auto Service World
NOVEMBER 26, 2024
Almost two-thirds (62 per cent) of women reported feeling uncomfortable visiting a garage alone, raising concerns about both workplace culture and customer service. The research also found that 27 per cent of women believe that automotive repair centres treat men and women differently.
CATI
DECEMBER 26, 2024
Technical Expertise in Auto Body Repair You need a deep understanding of vehicle repair and restoration to run a successful auto body shop. From fixing dents and scratches to handling more complex collision repairs, your technical skills will be the foundation of your business. Marketing your shop to attract new clients.
Automotive Training Centre
DECEMBER 6, 2023
This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.
CATI
DECEMBER 12, 2024
Predictive maintenance ensures vehicles stay on the road longer and minimizes costly repairs. Enhanced Customer Service Telematics enhances the relationship between repair shops and customers by providing transparent, data-driven insights.
Solera
MAY 8, 2023
Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Like a Driver Assistant, but for auto repair shops. Identifix Shop Manager enables you to maximize the amount of money made on each vehicle repair.
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