Document Mechanic Service Advisor 
Automotive Training Centre
OCTOBER 12, 2023
Service Advisors are integral to auto dealerships, acting as the bridge between customers and Auto Technicians. They handle administrative tasks, log customer complaints, promote merchandise, and explain the services provided and their respective costs to clients.
Automotive Training Centre
FEBRUARY 1, 2024
Transitioning from service advisor training at ATC to a role as a Warranty Administrator can be a rewarding career path. If you have a knack for keeping things in order, find satisfaction in organizing data and documents, and can manage multiple tasks efficiently, you are well-suited for this role.
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Auto Service World
JANUARY 28, 2025
Service advisors: The key to customer understanding While technicians are essential in identifying issues, the service advisors role is to bridge the gap between the shop and the customer. Service advisors should take as much time reviewing and presenting the inspection as technicians spend performing it.
Solera
JUNE 25, 2024
Without a mechanic labor time guide, determining how much you’ll charge for individual automotive repairs can feel like a guessing game. Explore the value of a mechanic labor time guide and how to integrate this vital metric into your shop management strategy below. Why Use a Mechanic Labor Time Guide?
Brake & Front End
AUGUST 26, 2024
These devices can capture hours of video and audio that can document a crash or an act of vandalism. Just go to YouTube and search for “mechanic on dash cam.” Worst of all, they can capture the conversation between the service advisor and technician. Is it Legal?
Tomorrow's Technician
JANUARY 29, 2024
Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. I will say, at least in my opinion, every shop should.
AutoFix
JUNE 19, 2024
In this blog post, we will delve into the responsibilities of a service writer, explore how their expertise can enhance shop operations, and provide insights into how a competent service writer can elevate your business. Explaining repair and maintenance services in a way that is easy for customers to understand.
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