Automotive Training Centre

FEBRUARY 1, 2024

Transitioning from service advisor training at ATC to a role as a Warranty Administrator can be a rewarding career path. If you have a knack for keeping things in order, find satisfaction in organizing data and documents, and can manage multiple tasks efficiently, you are well-suited for this role.

Service Advisor 221

Service Advisor Customer Service Auto Mechanic Training Automotive 221

Solera

JUNE 25, 2024

Access to a labor time guide that quantifies how long an EV repair takes could prove invaluable for technicians, service advisors, and customers alike. A mechanic labor time guide sets the tone for your service advisors, technicians, and customers as a basis for pricing. Why Use a Mechanic Labor Time Guide?

Mechanic 130

Mechanic Auto Repair Shop Service Advisor Auto Repair 130

AutoSuccess

MAY 21, 2024

As cybercrimes against auto dealerships escalate, dealers must recognize the importance of conducting frequent physical security audits to supplement any software-driven compliance tool they may be using. This stark reality should dispel any notion that software-based compliance protection alone is adequate in this business environment.

Software 52

Software Service Advisor Electronics Management 52

Brake & Front End

APRIL 25, 2024

What stops technicians and service advisors from performing more alignments? If you are dealing with difficult targets, software or rolling compensation procedure, it will cost your shop productivity. These three simple items and documentation on the repair order can save you from fixing something that was not your fault.

Service Advisor 130

Service Advisor Vehicle Electronics Software 130

Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. I will say, at least in my opinion, every shop should.

Customer Service 130

Customer Service Engineering Check Engine Light Electronics 130

Autoflow

MAY 8, 2023

What is digital inspection software? As a result, service advisors can quickly get updates and share them with clients. They can recommend additional services and explain them with photo evidence to justify the work. Afterward, the tech or a service advisor would have to call and explain to a customer what was wrong.

Auto Repair 52

Auto Repair Auto Repair Shop Software Service Advisor 52

AutoSuccess

JANUARY 4, 2024

At Toyota of Murfreesboro, customers will enter the service lane and be greeted by an advisor who will escort them to the waiting area. Then, a porter will drive the vehicle through the Coats inspection lane system and the service advisor will instantly be able to view those results and bring them to the customer.

Service Advisor 98

Service Advisor Management Vehicle Service Tech 98