Shock & Strut FAQs
Brake & Front End
DECEMBER 2, 2024
One of the missed opportunities when it comes to undercar repairs is shocks and struts. Most sales are lost because we have been conditioned not to ask for the sale unless the shocks and struts have suffered a complete failure. Some technicians and service advisors might try to replace only one unit at a time to get the customer back on the road. The problem is that most technicians, drivers and service advisors see a shock and strut as a low-tech device.
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