Auto Service World
JULY 4, 2023
Tire Pressure Monitoring System manufacturers want to remind automotive service professionals to keep their tools up to date. Along with the Tire Industry Association, ATEQ, Bartec, Continental and Schrader have launched a public service campaign called “Update Your TPMS Tools!” … The post Update tools, TMPS makers urge appeared first on Auto Service World.
Automotive Training Centre
JULY 11, 2023
Customers today have access to a wide range of options and resources to research, compare, and make informed decisions, so the role of exceptional customer service cannot be understated. People no longer base their loyalty solely on price or product; instead, they seek memorable experiences and personalized interactions. This shift has propelled customer service to the forefront of business success.
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Shop Marketing Pros
JULY 5, 2023
EPISODE: 055 – How EOS Drives SMART Marketing w/ Tim Stoll Intro Thank you to our friends at RepairPal for providing this episode. RepairPal’s Certified Network of shops are trusted by millions of customers each month. Learn more at RepairPal.com/shops. Talking Points Are you struggling to align your team and drive marketing success in your business?
BayIQ
JULY 7, 2023
With the low-margin nature of tire replacement and other base services, finding effective strategies to increase profit margins is crucial for your tire shop's long-term success. This blog post will discuss a few best practices that will help you drive profitability while delivering exceptional customer experiences. We will also explore how BayIQ's marketing and loyalty solutions can support your tire shop's growth and success.
R.O. Writer
JULY 26, 2023
R.O. Writer and Elite Worldwide joined forces to bring you an essential webinar to address the challenges that auto repair shop owners face with rising costs caused by record-high inflation. The post The Ultimate Guide to Stay Ahead of Inflation appeared first on R.O. Writer.
Automotive Training Institute
JULY 26, 2023
ATI | As we discussed in Close the Back Door now, the back door refers to the people leaving us — both customers and employees. They leave for a variety of reasons, but a lot of those … more about How to Avoid Quiet Quitting and Keep Great Employees The post How to Avoid Quiet Quitting and Keep Great Employees appeared first on Automotive Training Institute (ATI).
Auto Service World
JULY 5, 2023
Wix Filters latest promotion incentivizes professional technicians to switch from their current filter brands to premium WIX-branded filters — and encourages DIFM consumers to choose premium service options. The “Win with WIX” promotion will see technician customers who switch to … The post New Wix promotion underway appeared first on Auto Service World.
Auto Repair Digest brings together the best content for auto repair professionals from the widest variety of industry thought leaders.
Auto Profit Masters
JULY 20, 2023
The auto shop industry is booming. The average revenue of U.S. motor vehicle and parts dealers exceeded 1 trillion USD in 2020, according to Zippia. Today, that number is significantly higher, making the industry more competitive. There are several ways that social media marketing can help your auto shop. Positive Reviews As more people look online for businesses, they also take the time to read reviews.
BayIQ
JULY 28, 2023
Efficient appointment scheduling will increase customer satisfaction and new customers and save you and your shop team valuable time. As more and more business goes online, customers expect convenience and ease when booking appointments. In this blog, we will discuss four essential appointment scheduling best practices to help auto repair shops automate appointment booking and rescheduling to increase their shop's efficiency and bottom line.
R.O. Writer
JULY 14, 2023
How Using Auto Shop Management Software Can Address Those Concerns Auto shop owners face a wide range of challenges running their businesses. A recent survey showed that the priority of The post One of the Top Challenges Facing Auto Shop Owners Today: Auto Parts appeared first on R.O. Writer.
Automotive Training Institute
JULY 12, 2023
ATI | The auto repair and maintenance industry had a tremendous year in 2022. We saw increases over pre-covid levels. Most of the shops I talk to had record-breaking sales in the first half of the year, … more about Close The Back Door NOW The post Close The Back Door NOW appeared first on Automotive Training Institute (ATI).
Auto Service World
JULY 5, 2023
The Canadian automotive aftermarket is maintaining its position as a “pillar of strength” and “continues to outperform” according to an analysis recently released. DesRosiers Automotive Consultants reviewed the first quarter of retail sales across the entire automotive industry. While new … The post Canadian aftermarket keeps outperforming appeared first on Auto Service World.
Automotive Training Centre
JULY 5, 2023
One of the perks of being an auto mechanic is the utmost freedom to decide where best to apply your skills and training. Whether you prefer the fast-paced environment of a dealership, the autonomy of a retail repair shop, the creativity of a specialty shop, the challenge of heavy-duty truck repair, or the freedom of owning your own business, there is an exciting and fulfilling career waiting for you.
Shop Marketing Pros
JULY 7, 2023
When people want their car fixed, they don’t just go to any auto repair shop. They look for a business known for its exceptional service quality and ability to deliver outstanding results. Even if that perfectly describes your top-tier automotive service center , potential customers might not know it unless you have a proven process. You can show your expertise, build trust, and deliver outstanding results by defining the exact process you use that makes your shop unique.
Auto Profit Masters
JULY 7, 2023
By William Johnson Chris Myers is in some ways the accidental owner of five repair shop locations in the Wichita, KS, area. Not that he wound up a shop owner by accident; Chris never had a doubt that he would own a shop someday. He was and remains a man on a mission to provide his neighbors in Wichita with the high-quality service and repair he believes they crave and deserve.
Tomorrow's Technician
JULY 6, 2023
Have you ever inspected a customer’s vehicle, and found what looks like fluid coming from one of the suspension bushings? No, your eyes are not tricking you. That bushing could be hydraulic, and it’s a good service opportunity for you and your shop. What’s so different about hydraulic bushings? Hydraulic suspension bushings were developed in response to specific customer desires: smoother, quieter, and better-handling vehicles.
Brake & Front End
JULY 6, 2023
MEYLE is expanding its product range to include the two component brake discs for common BMW and Mercedes models. The new brake discs are now available and offer customers the usual OE qualities such as accurate fit, low offset, reduced weight and the associated fuel savings and decrease in CO2. At the same time, the new brake discs boast high performance, driving comfort and sophisticated design, the company states.
Auto Service World
JULY 4, 2023
Canadians are not as excited about battery electric vehicles as they once were, according to a new report from J.D. Power. But, as other reports show, hybrids are still very much an option. Range, cost and infrastructure were cited as … The post Canadians cool down on BEVs appeared first on Auto Service World.
Automotive Training Centre
JULY 6, 2023
Imagine having the ability to turn ordinary cars into jaw-dropping masterpieces, commanding attention and admiration wherever they go. Auto detailing is the art of achieving just that. It is a blend of technical expertise, creativity, and an unwavering commitment to excellence. This craft goes beyond a bucket of soap and a sponge. It demands a unique set of skills, an eye for detail, and a dedication to perfection.
autoevolution
JULY 6, 2023
Science fiction movies are about to get real. It is 2023, and we are just about to see flying cars with our own eyes. Alef Aeronautics confirms over $250 million worth of preorders for their flying car, which has just received approval from the US government. That would translate into approximately 834 vehicles. The news comes soon after the California-based startup received a Special Airworthiness Certification from the Federation Aviati. ( continue reading.
Auto Profit Masters
JULY 7, 2023
By David Rogers Does it ever feel like you’re too busy and stretched too thin to focus on your operation? It’s harder than ever to find and hire critical team members, so it’s no surprise that during busy summer months, many shop owners feel like they only way to stay on top of higher car counts is to drop everything else so they can focus on working inside the business as an advisor or technician.
Tomorrow's Technician
JULY 6, 2023
The cause of a stumble, stall or misfire code could be part of a more significant issue due to the overall condition of the engine. A great diagnostician can understand what happens in the 0.2 second or less when the compression stroke transitions to the power stroke. This part of the cycle is when the mixture of air and fuel ignites and how the flame front spreads in the cylinder.
Brake & Front End
JULY 6, 2023
Automotive repair technicians have numerous training opportunities, but how can you tell what suits your current knowledge level and where you want to be? In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions technicians ask Austin during Shop Squad training classes.
Auto Service World
JULY 6, 2023
The service advisor always has to answer the phone or welcome customers with an upbeat positive attitude. Because on the other end of the line or other side of the counter, they never know how anxious and panicked the customer … The post Lowering the anxiety of the panicked customer appeared first on Auto Service World.
Automotive Training Centre
JULY 4, 2023
Car salespeople play a crucial role in the automotive industry, acting as the face of dealerships and serving as the primary point of contact for customers. Their mission extends beyond simply selling cars; they are entrusted with the responsibility of guiding customers through the entire buying process, ensuring their needs are met, and providing an exceptional experience that leaves a lasting impression.
autoevolution
JULY 6, 2023
In a petition sent to the NHTSA, Ronald Belt claimed that the sudden unintended acceleration (SUA) cases reported by many owners were caused by a faulty inverter design. Since autoevolution broke the story, Tesla hackers have offered their own side of this story, and I believe you should read it. On Tuesday, autoevolution discovered that the NHTSA reopened the ( continue reading.
Auto Profit Masters
JULY 28, 2023
Trying to hit a KPI without proper education and mentorship can be dangerous to the health of the business. By David Rogers The three most misunderstood letters in shop management today are K, P, and I. (Not the definition, of course.) I’m positive no corner of the industry has escaped hearing about the latest key performance indicators (KPIs) being touted by so-called gurus and experts.
Tomorrow's Technician
JULY 6, 2023
Well, since this isn’t technically Winner Wednesday, we’ll call today “Thrown-In Thursday.” We pulled out the contestants who got last week’s contest exactly right (which was most of today’s winner’s list) and threw everyone else in the hopper for a chance to be a winner. Wheel Weight Remover Congratulations if 1) you knew the correct answer or 2) you were randomly selected anyway.
Brake & Front End
JULY 6, 2023
CC: If you ask any brake engineer what is more challenging to design: a brake system for a race car or a production vehicle, they will all say it is a system for a production vehicle. When designing a brake system for a race car, the engineers focused on using the largest brake caliper and pad combination to generate the most braking force with the greatest heat capacity.
Auto Service World
JULY 6, 2023
A shop owner in the U.S. who paid out a former employee’s final payment in oily pennies with an expletive note attached has been ordered to repay the employee and other ex-staffers. Miles Walker and A OK Luxury Autoworks in … The post Oily pennies paying shop owner ordered to pay up with real cash appeared first on Auto Service World.
AutoShopOwner
JULY 19, 2023
After a recent conversation with a fellow shop owner, I felt this would make a good post. This shop owner had a break-in and his tech's tools were stolen. Quite a sum of money gone. He later finds that his liability insurance does not cover employee tools. Please check your garage keepers insurance policy, make sure you have the right insurance for your specific needs and that you tech's tools are covered too.
BayIQ
JULY 17, 2023
An effective advertising strategy is vital to attract new customers to your shop, and creative automotive shop advertising ideas can give your establishment the unique edge it needs. This blog post will provide four cost-effective and creative auto repair shop advertising ideas to increase your shop’s car count.
Universal Technical Institute
JULY 11, 2023
Thanks to Roush Yates Engines, NASCAR Technical Institute will be utilizing 20 NASCAR FR9 race engines over the next several months. Learn more here!
Tomorrow's Technician
JULY 6, 2023
Autel Energy will exhibit its multi-offering, turnkey EV fleet charging solutions at the School Transportation News (STN) Expo on July 14-19, 2023, in Reno, Nevada. Celebrating its 30th year, STN gathers transportation professionals nationwide to showcase the latest trends in school transportation training, products, and services. Autel is especially proud to sponsor this year’s Green Bus Summit for school districts, contractors, and green energy professionals, the company notes.
Brake & Front End
JULY 6, 2023
Autel Energy will exhibit its multi-offering, turnkey EV fleet charging solutions at the School Transportation News (STN) Expo on July 14-19, 2023, in Reno, Nevada. Celebrating its 30th year, STN gathers transportation professionals nationwide to showcase the latest trends in school transportation training, products, and services. Autel is especially proud to sponsor this year’s Green Bus Summit for school districts, contractors, and green energy professionals, the company notes.
Auto Service World
JULY 5, 2023
If you have customers who bought or leased a new vehicle between the late 1990s and the middle of the last decade, they could claim compensation through a series of class action lawsuits that will see pay outs following an … The post Compensation coming in OE parts price fixing scheme appeared first on Auto Service World.
AutoShopOwner
JULY 12, 2023
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