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The future looks bright for hybrid and electric vehicles and, by extension, hybrid and electric vehicle mechanics. Backed by official mandates in many parts of the world, it seems only a matter of time before HEVs become the norm rather than the exception. In today’s rapidly evolving automotive landscape, hybrid and electric vehicles (EVs) are no longer a niche market.
For an auto repair shop to thrive in today’s challenging market conditions, you need to do everything you can to turn one-time customers into regulars. This blog outlines some practical The post How to keep your auto shop customers coming back for more appeared first on R.O. Writer.
In the late 1990s, engineers and OEMs predicted a future where 42-volt electrical architecture would be a standard feature on all new vehicles. This high-voltage system was a solution for the power required for loads such as electric power steering. It got as far as an SAE standard so OEMs and suppliers could implement these systems. What happened? The simple answer is that engineers improved how 12-volt power was managed in the vehicle.
The annual Buy & Sell Event hosted by Bestbuy Distributors had attendees strap on their cowboy boots and get down to important business but also have some fun to celebrate 70 years of the company. More than 200 attendees including … The post Bestbuy gets down to business in Nashville appeared first on Auto Service World.
Immediate, Expert Triage Decisions @ FNOL Now “A Click Away” Accurate, timely claim decisions are paramount to reducing settlement times and expediting repairs. In fact, one recent case study reports that more than half of all total loss vehicles are sent to repair shops in error. Consider the additional time, hassle and extra costs of these missteps – not to mention the frustration levels experienced by all.
Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu A Complete List of Podcasts for the Automotive Independent Aftermarket I think back to 2002 when I opened my first auto repair shop. I was great at fixing cars but I knew nothing about running a business. I thought coaches were only for athletes, and what the heck is a 20 Group?
As environmental concerns grow and technological advancements continue, the automotive industry rapidly shifts towards hybrid and electric vehicles (EVs). This has led to an increased demand for skilled technicians who understand the nuances of these cutting-edge machines. If you’re considering venturing into hybrid and electrical mechanic training, it’s not just the vehicle’s mechanics you’ll need to grasp but also the various home charging systems available.
In the highly competitive landscape of the auto repair industry, building customer loyalty is essential for long-term success. One of the most effective ways to foster customer loyalty is through a well-structured and engaging loyalty program. However, creating a loyalty program is just the beginning; you need an enticing and memorable reward program name to make it stand out.
In the highly competitive landscape of the auto repair industry, building customer loyalty is essential for long-term success. One of the most effective ways to foster customer loyalty is through a well-structured and engaging loyalty program. However, creating a loyalty program is just the beginning; you need an enticing and memorable reward program name to make it stand out.
Filed under: Car Buying , Green Driving , Auto Repair , Gas Prices , Insurance , Maintenance , Ownership Continue reading AAA study says the average annual cost of vehicle ownership is $12,182 AAA study says the average annual cost of vehicle ownership is $12,182 originally appeared on Autoblog on Mon, 25 Sep 2023 16:21:00 EDT. Please see our terms for use of feeds.
The automotive aftermarket is really on two different doorsteps that are prepared to change the way this industry operates. On one hand, there’s the aging workforce that’s preparing to retire. On the other, a wave of technologically advanced vehicles are … The post What roles will older techs play as new tech emerges? appeared first on Auto Service World.
From time to time, ShopOwner conducts surveys to help us guide our editorial direction and help our partners determine what’s important to you, our readers. These are very important studies, because they allow you to respond anonymously and honestly. We need your help! We would like to call on your expertise for this short survey about ultra-premium brake pads.
If auto mechanics are the lifeblood of the automotive repair industry, service advisors are its beating heart. In addition to acting as the bridge between customers and the service team at auto repair shops, service advisors are responsible for many other tasks that, quite literally, can make or break the business. Service advisors, among other things, are responsible for streamlining workflow, managing inventory, and generally ensuring the profitability of the auto repair business.
Automotive technicians are highly skilled workers who are responsible for the safety and reliability of many people’s most expensive possessions - their cars. Given the incredible responsibility of their job, it is important that the automotive technicians you hire are highly skilled and have received formal training from a trade school or community college.
EPISODE: 067 – What Do You Really Want? w/ Coach Nate Bailey In this episode of the Auto Repair Marketing Podcast, host Brian Walker welcomes Coach Nate Bailey as his guest. They discuss the topic of “what do you really want?” and the importance of understanding one’s true desires beyond just career goals. They delve into the challenges of identifying what one wants, the impact of societal stigmas, and the need for clarity and support in the process.
A recent report is warning that there are signs of trouble with electric vehicle sales in the United States. While acknowledging that EV numbers are and will continue to increase on the road, an analysis from Lang Marketing observed that … The post The rocky path forward for EV sales appeared first on Auto Service World.
Courtesy of Engine Builder by Evan Laux Owner Logan Yelton launched his full-time business venture Loganbuilt back in 2018, with the goal of providing the most reliable transmissions possible using only the highest-quality parts from Goerend Transmission Inc., Sonnax Performance, and other select vendors. He focuses on the ongoing development and improvement of the 47/48RE platform, as well as manufacturing his own parts line and providing fabrication or chassis services.
henever a customer comes to your shop for any brake repair, you need to know why they are there in the first place. Just writing a ticket for a brake job or suspension repair because the customer requested it can lead to a comeback and an unsatisfied customer. There is one golden question every service writer must ask the customer before recommending any brake, wheel bearing or suspension service: “What difference have you noticed in your vehicle recently?
Environmental consciousness and sustainability are at the forefront of our collective consciousness, the automotive industry is no exception. Car owners and professionals are seeking eco-friendly alternatives to traditional car maintenance practices. Waterless detailing, also known as waterless car wash or eco-friendly car cleaning, has gained popularity in recent years as a sustainable and efficient method for maintaining the exterior of the vehicle.
We have been looking in southern Florida at putting in some free-standing oil change facilities. I have had an automotive tire shop since 1961, I started with them in 1974. I became the owner 20 years later. I have watched and have a great plan to build 3 to 5 quickly. If anyone has any input, please let me know.
EPISODE: 066 – A Shop Owner’s Story of Creating a New Logo In this podcast episode, Brian Walker interviews Don Stardy from GLP Automotive, who shares his experience with creating a new logo for his shop. Don explains that he wanted a logo that accurately represented his business and attracted more customers. He decided to run a logo design contest through 99 Designs and received a total of about 160 designs to choose from.
New vehicle prices were mostly flat overall year-over-year as increases and cuts balanced each other out. Kelley Blue Book noted that the average transaction price for a new vehicle in August was up only $42 compared to the same time … The post How car prices avoided jumping in the U.S. appeared first on Auto Service World.
Nikola Corporation , global provider of zero-emissions transportation and energy supply and infrastructure solutions, via its HYLA brand , announced a significant milestone today as it celebrated the commercial launch of the Nikola hydrogen fuel cell electric vehicle at its state-of-the-art manufacturing facility in Coolidge, Ariz. The ceremony was attended by fleet customers, dealers from Nikola’s sales and service network, government officials, prominent Phoenix business and community le
Alfa Romeo, an epitome of Italian craftsmanship in the automotive world, is taking a major leap forward by electrifying its revered Giulia sedan. Slated for release in 2025, the all-new Alfa Romeo Giulia EV is not your run-of-the-mill electric vehicle; it’s a potent mix of heritage, innovation, and sheer performance. With its eye-popping horsepower, cutting-edge platform, and luxury features, this car promises a transition and a transformation of driving as we know it.
Article date: Sept. 25, 2023 5:30 am ET This is a Wall Street Journal article that you can either read, or click on the "Listen to Article" near the top of the article. It takes 6 minutes. The authors of the article are suggesting the labor shortage is not a short-term issue; it's long-term. Reading/listening to the article will give you the "big picture" view of the problem.
You’ve probably heard the old saying, “You can’t improve what you don’t measure”. While I don’t believe that’s a literal truth, I understand the sentiment and agree with the overall idea. In marketing, you can certainly make improvements and never measure anything, but how will you know if things actually improved? How will you know which actions taken are the ones responsible for the improvements?
Popular technician and reality television personality Bogi Lateiner shared insights on how the automotive aftermarket can make the industry more welcoming for women. In an industry looking to draw talent, making women more comfortable was the focus of Lateiner’s talk … The post Tips on making the aftermarket more comfortable for women appeared first on Auto Service World.
ongside Ohio Technical College professionals and students, began tending to the Lincoln Blackwood with some service TLC, they discovered its needs went beyond what we could cover in a single episode. Like any good technician, we’re going above and beyond to bring you this extended episode, full of the nitty-gritty Blackwood service processes. A paint job, a brake system overhaul, an exhaust system setup, and gasket replacements—the Blackwood gets a makeover.
The Autel EV lineup of diagnostic tablets provides technicians with a solution to the common challenge of limited visibility into all datastream PIDs on hybrid/PHEV and full electric vehicles. These vehicles will often have more than 100 wires going to the BMS (battery management module), according to Autel. When a typical scan tool is connected to the OBD 2, it will only see 50-60 datastream PIDs, and some of those are from other modules.
A service advisor acts as an intermediary between the client and the technicians. Their primary role is to interpret the client’s concerns about their vehicle and relay this information to the technicians. In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. Of course, the bottom line of your duties as a service advisor is to boost the productivity and profitability of the auto repair business where you’re employed.
I don't know what's worse: the tech shortage, the lower than needed rate of young people becoming techs, or the fact that there are many technicians leaving our industry. I guess all three topics are serious issues, but techs leaving the industry has to move to the top, in my opinion. What can we do as Shop Owners to provide a healthy work environment and career that tells techs we care and we want you to stay?
I own a marketing company. You would think it would be my job to sell you on marketing, right? The truth is, we turn away a lot of potential clients because they’re not ready for marketing. Shop owners, and any small business owners for that matter, tend to think they need marketing when they’re struggling in business. Marketing makes a good business better, but it can break a struggling business.
When it comes to big names in the automotive aftermarket, they don’t get too much bigger than this. Bill Long, president and CEO of MEMA, The Vehicle Suppliers Association, Larry Pavey, CEO of the Automotive Parts Services Group (also known … The post Industry heavyweights ready to share knowledge appeared first on Auto Service World.
The PCV system helps to keep the pressure inside of the crankcase within a certain range. Blowby gasses are generated by the pistons moving up and down inside the cylinders. Automakers have come up with a number of solutions to control crankcase pressure. We’ve come a long way from the days of small, inexpensive PCV valves which were a regular maintenance item.
ongside Ohio Technical College professionals and students, began tending to the Lincoln Blackwood with some service TLC, they discovered its needs went beyond what we could cover in a single episode. Like any good technician, we’re going above and beyond to bring you this extended episode, full of the nitty-gritty Blackwood service processes. A paint job, a brake system overhaul, an exhaust system setup, and gasket replacements—the Blackwood gets a makeover.
When we think about the automotive and transportation industry, our minds usually drift toward engineers, drivers, and logistics managers. However, customer service representatives play a pivotal role in ensuring that the wheels keep turning literally and metaphorically. After undergoing dispatch training, a customer service rep in this sector is well-equipped to handle a range of tasks, from managing freight logistics to ensuring vehicle uptime.
In the world of business, cash flow management is a key element of financial success. A business’s ability to effectively manage the cash coming in and out of the business will ultimately determine whether it remains successful and profitable or struggles to keep its doors open. One of the most widely used strategies for cash flow management comes from the book Profit First by Mike Michalowicz.
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