October, 2024

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Drivers find safety feature workarounds

Auto Service World

Drivers are quickly finding ways to bypass safety limits in partially automated driving systems, according to a new study from the Insurance Institute for Highway Safety (IIHS), raising questions about how effectively these systems prevent risky behaviour. The study examined how drivers interact with advanced driver assistance systems (ADAS) like Tesla’s Autopilot, GM’s Super Cruise and others, which are designed to assist with tasks like steering, braking and lane-keeping.

Insurance 297
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The Value of Multimedia Learning With Auto Mechanic Student Daniel Endresza

Automotive Training Centre

At the Automotive Training Centre (ATC) Cambridge campus, learning takes many forms, from hands-on auto mechanic shop work to interactive digital tools. In today’s spotlight, we sit down with Daniel Endresza, a current auto mechanic training student, to explore his unique journey and the importance of multimedia learning in shaping the next generation of automotive professionals.

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New Wheel Bearing Designs 

Brake & Front End

From an engineer’s perspective, wheel bearing design and selection can be a balancing act between durability, cost and fuel economy. A large bearing might be great to offset potholes and heavy loads, but there is only so much room in the hub and knuckle. Also, the larger bearing might have increased rolling resistance due to a larger sealing surface.

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Meet Richard Chavarria, October’s Student of the Month!

Tomorrow's Technician

Richard Chavarria is an 11 th grade student at Nature Coast Technical High School in Brooksville, Florida. Richard is credited for his dedication and consistent results, having earned Student of the Year honors in both his freshman and sophomore years and maintaining a 3.7 GPA. Outside of school, Richard works at a Chevrolet Dealership where he’s earning his GM credentials.

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Why Auto Repair Shops Can’t Afford to Wait: Proactive Sales Actions to Keep Your Bays Full

Business Actualization

In the auto repair world, many shop owners and service advisors make the mistake of passively waiting for customers to walk through the door. While marketing efforts like direct mail, Google Ads , and SEO are crucial for driving visibility, they aren't enough to ensure a steady flow of work. Most shops rely heavily on automated follow-ups or reminders from their CRM, hoping customers will return for overdue services.

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Do you have a Shop Foreman?

AutoShopOwner

Premium Member Content This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

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ASW Conversations: Porsches to Pastries: How Nhu Nguyen is supporting men’s health

Auto Service World

Nhu Nguyen has always felt the support of her male colleagues, instructors and mentors during her career as an automotive technician, which is why she goes out of her way to make men’s health a focus every year. She is a classic Porsche technician and has been a passionate supporter of Movember for more than a decade, raising an impressive $21,000 to support men’s health initiatives. “I’ve been a Mo-Sister ever since I got into the trade,” she says in this episode of Auto Servi

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The Autel MaxiSYS MS906 MAX Your Next Go-to Diagnostics and Service Tablet

Brake & Front End

When Autel debuted the MaxiSYS MS906 tablet line in 2017, one goal was to give the general repair technician a workhorse of a tablet line with exceptional vehicle coverage and functionality to meet the diagnostic and service challenges of every vehicle that enters the shop. The other was to offer the Android-based touchscreen wireless tablets at an equally exceptional accessible price point.

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Transmission Valve Body Replacement Tips

Tomorrow's Technician

I would like to go over some basic (yet, very important) things that need to be done when replacing the valve body. I’ll also touch on some things that need to be done during an initial road test to help ensure everything goes as smoothly as possible. Use lint-free shop rags: Always work with lint-free shop rags. When it comes to transmissions, cleanliness is imperative.

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Never, Ever Let Your Domain Name Expire

Shop Marketing Pros

EPISODE: 123 – Never, Ever Let Your Domain Name Expire Today’s episode tackles a critical issue that could cost your business thousands—your domain name. What happens if it expires? Spoiler alert: It’s not good. An expired domain can bring your website crashing down, devastate your SEO rankings, and even force you to pay big money to get it back. But don’t worry, we’re here to guide you through it!

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Is Word of Mouth Still You Most Effective Advertising Channel?

AutoShopOwner

We all know that word of mouth is one of the best forms of advertising. But there are some auto shop owners that say that due to Google and social media, it's not as effective as it once was. I still say that building strong relationships with your ideal customers is the best marketing strategy. Your thoughts?

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Uncertain used EV market points to strong ICE market

Auto Service World

A new report points to significant hurdles for electric vehicles (EVs) in appealing to the majority of pre-owned vehicle buyers. This could potentially prolong the lifespan of internal combustion engine (ICE) vehicles and boosting the ICE aftermarket well into the future. The Lang Marketing report, EVs Lack Appeal for Many Pre-Owned Buyers, Boosting the Long-Term ICE Aftermarket, highlighted the challenges facing EV adoption considering that 80 per cent of vehicles on the road are pre-owned vehi

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Job Search Guide: Become a Customer Service Rep After Dispatch Training

Automotive Training Centre

Dispatch training opens many career opportunities, including becoming a customer service representative. If you enjoy problem-solving and interacting with customers, this could perfectly fit your skillset. Customer service roles allow you to apply the logistical and organizational skills gained during dispatch training, making the transition into customer service smooth and rewarding.

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AAR vs Standard Tripod CV Axle Socket Design

Brake & Front End

Why it’s Important to Incorporate AAR Socket CV Axle Joints for Todays Performance Vehicles Many of today’s premium performance vehicles have upgraded to an AAR socket design to provide greater articulation operating angles while helping to reduce NVH (noise, vibration and harshness). While standard tripod joint sockets work well in normal daily driving conditions, they are limited to a maximum articulation angle of 23 degrees.

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Yamaha Motor, Caterham to Collaborate on Electric Sports Coupé

Tomorrow's Technician

Yamaha Motor is partnering with Caterham EVo Limited, a UK-based subsidiary of VT Holdings Co., Ltd., in the development of a new electric sports coupé, referred to as “Project V.” The collaboration aims to advance the project toward mass production and commercialization, the companies said. Project V is a development project for an electric sports coupé that inherits Caterham’s DNA, which the companies added prioritizes driving pleasure with the principles of being light-weight, simple and fun

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Solera and F&P set a new standard in sustainability

Solera

In a major step towards sustainability, F&P, the Danish trade association for insurance companies and pension funds, has expanded its strategic partnership with Solera. This means every insurer across Denmark can track and offset the carbon emissions created through different processes in a vehicle’s life span – including Scope 3. This sets a new standard in the country and the world and is an opportunity to showcase this as a global first.

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Is it Even Possible These Days to be a General Auto Repair Shop?

AutoShopOwner

Way back in the 1980s and 1990s, a general auto repair shop was possible. But back then the dominant cars on the roads were GM, Ford And Chrysler, with a sprinkle of Japanese cars. Today, is it possible to be a general repair shop, and work on all makes, all models?

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The winner of the 2024 Jobber of the Year is…

Auto Service World

A team that knows the value of a customer, puts them ahead and ensures they are what’s important to the business is invaluable when you’re an automotive repair shop. That’s why Motorcade Industries St. Catharine’s branch is the 2024 Jobber of the Year Award winner. The customer-centric approach is key for branch manager Shannon Black. She has set a standard for what automotive parts distribution can and should be.

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The Future of Home Charging for Students in Automotive Training

Automotive Training Centre

Automotive training is essential for students specializing in hybrid technology, especially as more drivers seek greener alternatives. Understanding the current and future trends in home charging technology can open up exciting career opportunities in this evolving field. This blog post will explore these trends and how they can shape your future in the automotive industry.

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The AACF Hosting Mustang Convertible Sweepstakes

Brake & Front End

The Automotive Aftermarket Charitable Foundation is hosting a sweepstakes where you can help raise money for the organization and have a chance to win a 1965 Ford Mustang Convertible. Below is the organization’s description of the sweepstakes, as well as a link to enter: “Get ready to own a piece of American automotive history! In celebration of our milestone 65th Anniversary, we’re giving you the chance to win a spectacular, fully restored 1965 Ford Mustang Convertible—an iconic cla

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GreenPower Preps Order for 50 All-Electric School Buses

Tomorrow's Technician

GreenPower Motor Company Inc announced that it has finalized the specifics for the order for 50 all-electric Type D BEAST and Mega BEAST and Type A Nano BEAST and Nano BEAST Access school buses for seven county school districts in West Virginia funded by the EPA Clean School Bus Program. The order was made through GreenPower’s West Virginia dealer. “EPA has previously awarded $18.5 million to purchase 50 GreenPower all-electric school buses and provide for the charging infrastructure

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Tuesday Teaching | Creating Your 2025 Marketing Plan

Shop Marketing Pros

Creating Your 2025 Marketing Plan Webinar Tuesday | 10/29/2024 12:00 PM CDT In order to reach your marketing and business goals in 2025, you need a plan. In this Tuesday Teaching, our Chief Marketing Officer Caroline Legrand, will be reviewing our process for setting annual marketing goals, breaking them down into actionable tasks and then creating plans and content to support the goals.

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Overcoming Sales Objections

AutoShopOwner

Here's another great sales video by Todd Hayes. I had to read the article twice because it had so much good information.

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Bestbuy shareholder Frontier expands footprint

Auto Service World

Frontier Automotive & Industrial Supplies has expanded its facility to enhance growth and service to the community. Located in La Crete, Alta., almost 700 km north of Edmonton, the location is now 30,000 square feet — almost double the size of its previous 15,040 square-foot building. It includes a 10,000-square-foot sales floor and a 20,000-square-foot warehouse.

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In Automotive School? What to Know About Taiwanese Automaker Hon Hai

Automotive Training Centre

If you’re attending automotive school , chances are you’re learning about the evolving technologies and key players shaping the industry’s future. One name that’s gaining increased attention is Hon Hai Precision Industry Co., Ltd., commonly known as Foxconn. Although Foxconn is widely recognized as a tech giant, particularly for its role in manufacturing Apple products, its influence is expanding into the automotive sector.

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BMW Keys and CBS Maintenance

Brake & Front End

In TSB SIB 00 07 02 that was revised June 2024 from BMW on Condition Based Services (CBS) , it had an interesting addition. The original 2009 TSB covered CBS operations and resets. The revised TSB now covers how the Multifunctional Key and Display Key have been integrated into the CBS system. You might think that remote keyless entry fobs are one-way devices that only transmit when the customer presses a button or it is near a proximity antenna.

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Overcoming OE Failures: Standard® ETBs

Tomorrow's Technician

Electronic throttle bodies (ETBs) are found on over 250 million vehicles, and many face high failure rates due to gear train issues. Discover how Standard® has engineered key improvements like stronger gears and improved designs, resulting in ETBs that restore vehicle performance and optimize fuel efficiency. Trust Standard® for high-quality solutions that keep vehicles running their best.

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How To Rank Auto Repair Keywords In Large Cities

Shop Marketing Pros

EPISODE: 122 – How To Rank Auto Repair Keywords In Large Cities Welcome to another episode of the Auto Repair Marketing Podcast. Today we’re diving into an essential topic for shops in competitive markets— how to rank auto repair keywords in a large city. If you’re in a big city like Houston or Atlanta, you know how tough it can be to stand out among hundreds of other shops.

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Are You Sure You Want to Charge Your Customers A Fee for Using Their Credit Card?

AutoShopOwner

Many auto repair shops are adding a fee to the final invoice for customers using credit cards. I get it, but don't agree. For me it's simple. First, do your best to negotiate the best deal from your credit card provider service. Next, take that fee and add it to your cost of doing business. To me, I consider this fee an expenses, just like all other expenses: office supplies, utility bill, insurance, taxes, training, travel expenses, maintenance, etc. etc.

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Why there’s growing demand for independent EV repair

Auto Service World

Tesla’s dominance in the EV market has been a double-edged sword for the company: On one hand, they have the top market share in North America; on the other, their vehicle owners are plagued by long wait times and dissatisfied customer service. That means the automotive aftermarket has a chance to swoop in and take some of their business, noted Carolyn Coquillette, owner of Earthling Automotive in San Francisco and founder of Shop-Ware.

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Considering Auto Parts Training? Discover the Latest Manufacturing Trends

Automotive Training Centre

If you’re passionate about vehicles and considering a career in the auto industry, becoming a parts specialist is an exciting and rewarding path. As the automotive industry evolves, so do the manufacturing trends that shape how vehicles are designed, built, and maintained. The auto parts training at ATC prepares students to excel in this dynamic field by offering comprehensive training that keeps pace with industry advancements.

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The Power of Regenerative EV Braking

Brake & Front End

This EV has more than 70,000 miles on the front brake pads. Going this far would be unimaginable for most internal combustion powered vehicles. So, how did the EV do this? The reason is regenerative braking. When you hit the brake pedal on most internal combustion vehicles, hydraulic pressure is generated by the master cylinder and sent to the calipers.

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How Blue Streak® Ignition Coils Overcome OE Limitations

Tomorrow's Technician

Blue Streak® by Standard® Ignition Coils offer enhanced spark energy and durability, designed to outperform OE coils in high-mileage vehicles. The limitations of OE ignition coils hinder operation as vehicles age, highlighting issues like carbon buildup and moisture intrusion. Blue Streak® Ignition Coils are the product of advanced engineering and rigorous testing, ensuring optimal performance you can trust.

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Roadmap to Prosperity: Indie Dealerships’ Guide to Competing with the Big Players

Solera

Introduction In the fast-paced world of automotive retail, independent dealerships often face stiff competition from larger counterparts. While it may seem like a David vs. Goliath scenario, there are strategic approaches that indie dealerships can employ not only to survive but thrive in the market. Explore critical strategies to help your indie dealership stand out and compete effectively.

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Are you afraid of quarterly tax time? This will help!

AutoShopOwner

Financial scares in your auto repair business can be far more terrifying than any haunted house or fright fest you’re attending this year – especially when it comes to quarterly taxes. Unlike annual taxes, quarterly taxes require you to pay estimated taxes throughout the year. This helps ensure that the IRS receives the full amount of taxes owed by the end of the year.

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Jeff Lee joins NTN Canada

Auto Service World

NTN Canada announced that aftermarket veteran Jeff Lee has joined its team as director of sales for the Canadian automotive and heavy-duty aftermarket, overseeing those sales channels. He will officially take on the role on October 28, 2024. In an announcement, NTN noted Lee is “a respected aftermarket sales professional with over 20 years of sales and account management experience.

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How to Wax a Car: A Guide for Students in Auto Detailing Training

Automotive Training Centre

If you’ve ever marveled at how cars on used car lots seem to gleam effortlessly in the sunlight, it’s likely thanks to a professional car wax. Waxing is one of the most important aspects of auto detailing training , as it enhances a vehicle’s appearance and provides crucial paint protection. For students in auto detailing training, learning to wax a car is an essential skill beyond simply making a vehicle look good.

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