Sat.Sep 23, 2023 - Fri.Sep 29, 2023

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How to keep your auto shop customers coming back for more 

R.O. Writer

For an auto repair shop to thrive in today’s challenging market conditions, you need to do everything you can to turn one-time customers into regulars. This blog outlines some practical The post How to keep your auto shop customers coming back for more appeared first on R.O. Writer.

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Bestbuy gets down to business in Nashville

Auto Service World

The annual Buy & Sell Event hosted by Bestbuy Distributors had attendees strap on their cowboy boots and get down to important business but also have some fun to celebrate 70 years of the company. More than 200 attendees including … The post Bestbuy gets down to business in Nashville appeared first on Auto Service World.

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A Guide To Shop Supervision For Service Advisor Training Grads

Automotive Training Centre

A service advisor acts as an intermediary between the client and the technicians. Their primary role is to interpret the client’s concerns about their vehicle and relay this information to the technicians. In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. Of course, the bottom line of your duties as a service advisor is to boost the productivity and profitability of the auto repair business where you’re employed.

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Turbocharged 5.9L 12-Valve Cummins Engine

Tomorrow's Technician

Courtesy of Engine Builder by Evan Laux Owner Logan Yelton launched his full-time business venture Loganbuilt back in 2018, with the goal of providing the most reliable transmissions possible using only the highest-quality parts from Goerend Transmission Inc., Sonnax Performance, and other select vendors. He focuses on the ongoing development and improvement of the 47/48RE platform, as well as manufacturing his own parts line and providing fabrication or chassis services.

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Take the ShopOwner Brake Pad Profile Survey

Brake & Front End

From time to time, ShopOwner conducts surveys to help us guide our editorial direction and help our partners determine what’s important to you, our readers. These are very important studies, because they allow you to respond anonymously and honestly. We need your help! We would like to call on your expertise for this short survey about ultra-premium brake pads.

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What roles will older techs play as new tech emerges?

Auto Service World

The automotive aftermarket is really on two different doorsteps that are prepared to change the way this industry operates. On one hand, there’s the aging workforce that’s preparing to retire. On the other, a wave of technologically advanced vehicles are … The post What roles will older techs play as new tech emerges? appeared first on Auto Service World.

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Considering Hybrid And Electrical Mechanic Training? What To Know About Home Charging Systems

Automotive Training Centre

As environmental concerns grow and technological advancements continue, the automotive industry rapidly shifts towards hybrid and electric vehicles (EVs). This has led to an increased demand for skilled technicians who understand the nuances of these cutting-edge machines. If you’re considering venturing into hybrid and electrical mechanic training, it’s not just the vehicle’s mechanics you’ll need to grasp but also the various home charging systems available.

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For Better Customer Relations, Be A Better Listener

Brake & Front End

henever a customer comes to your shop for any brake repair, you need to know why they are there in the first place. Just writing a ticket for a brake job or suspension repair because the customer requested it can lead to a comeback and an unsatisfied customer. There is one golden question every service writer must ask the customer before recommending any brake, wheel bearing or suspension service: “What difference have you noticed in your vehicle recently?

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The rocky path forward for EV sales

Auto Service World

A recent report is warning that there are signs of trouble with electric vehicle sales in the United States. While acknowledging that EV numbers are and will continue to increase on the road, an analysis from Lang Marketing observed that … The post The rocky path forward for EV sales appeared first on Auto Service World.

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An Introduction To Automated Estimating After Service Advisor Training

Automotive Training Centre

If auto mechanics are the lifeblood of the automotive repair industry, service advisors are its beating heart. In addition to acting as the bridge between customers and the service team at auto repair shops, service advisors are responsible for many other tasks that, quite literally, can make or break the business. Service advisors, among other things, are responsible for streamlining workflow, managing inventory, and generally ensuring the profitability of the auto repair business.

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Road to AAPEX Season 2 Ep. 4 PT. 2

Tomorrow's Technician

ongside Ohio Technical College professionals and students, began tending to the Lincoln Blackwood with some service TLC, they discovered its needs went beyond what we could cover in a single episode. Like any good technician, we’re going above and beyond to bring you this extended episode, full of the nitty-gritty Blackwood service processes. A paint job, a brake system overhaul, an exhaust system setup, and gasket replacements—the Blackwood gets a makeover.

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Unlocking Secret BMS Information With Autel EV Diagnostic Tablets

Brake & Front End

The Autel EV lineup of diagnostic tablets provides technicians with a solution to the common challenge of limited visibility into all datastream PIDs on hybrid/PHEV and full electric vehicles. These vehicles will often have more than 100 wires going to the BMS (battery management module), according to Autel. When a typical scan tool is connected to the OBD 2, it will only see 50-60 datastream PIDs, and some of those are from other modules.

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How car prices avoided jumping in the U.S.

Auto Service World

New vehicle prices were mostly flat overall year-over-year as increases and cuts balanced each other out. Kelley Blue Book noted that the average transaction price for a new vehicle in August was up only $42 compared to the same time … The post How car prices avoided jumping in the U.S. appeared first on Auto Service World.

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What To Know About Waterless Detailing After Auto Detailing Training

Automotive Training Centre

Environmental consciousness and sustainability are at the forefront of our collective consciousness, the automotive industry is no exception. Car owners and professionals are seeking eco-friendly alternatives to traditional car maintenance practices. Waterless detailing, also known as waterless car wash or eco-friendly car cleaning, has gained popularity in recent years as a sustainable and efficient method for maintaining the exterior of the vehicle.

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Books for Automotive Mechanics

BayIQ

Automotive technicians are highly skilled workers who are responsible for the safety and reliability of many people’s most expensive possessions - their cars. Given the incredible responsibility of their job, it is important that the automotive technicians you hire are highly skilled and have received formal training from a trade school or community college.

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Road to AAPEX Season 2 Ep. 4 PT. 2

Brake & Front End

ongside Ohio Technical College professionals and students, began tending to the Lincoln Blackwood with some service TLC, they discovered its needs went beyond what we could cover in a single episode. Like any good technician, we’re going above and beyond to bring you this extended episode, full of the nitty-gritty Blackwood service processes. A paint job, a brake system overhaul, an exhaust system setup, and gasket replacements—the Blackwood gets a makeover.

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Tips on making the aftermarket more comfortable for women

Auto Service World

Popular technician and reality television personality Bogi Lateiner shared insights on how the automotive aftermarket can make the industry more welcoming for women. In an industry looking to draw talent, making women more comfortable was the focus of Lateiner’s talk … The post Tips on making the aftermarket more comfortable for women appeared first on Auto Service World.

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3 Core EV Concepts Covered In Our Hybrid And Electrical Mechanic Training Program

Automotive Training Centre

Electric vehicles (EVs) have emerged as the leading force in the ongoing transportation revolution, promising cleaner and more efficient mobility solutions. As the demand for EVs continues to surge, the need for highly skilled professionals capable of servicing and maintaining these groundbreaking vehicles has become more pressing. Our Hybrid and Electrical Mechanic Training Program stands at the forefront of this transformation, preparing future technicians to master the intricacies of electric

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Oil Change Stores

AutoShopOwner

We have been looking in southern Florida at putting in some free-standing oil change facilities. I have had an automotive tire shop since 1961, I started with them in 1974. I became the owner 20 years later. I have watched and have a great plan to build 3 to 5 quickly. If anyone has any input, please let me know.

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Road To AAPEX: Shifting Vehicle Service Gears

Brake & Front End

A good project car brings people together. Driving the rare Lincoln Blackwood into Ohio Technical College (OTC) turned heads. And once Babcox Media’s Joe Keene, an ASE-certified technician, and the technicians-in-training at OTC got to pop the hood and slide under it on a creeper to get their hands in it, its service needs raised eyebrows. The devil is in the details—from marking the drive shaft to ensuring there’s no unwanted vibration to dealing with cooler lines and bypass tubes.

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Industry heavyweights ready to share knowledge

Auto Service World

When it comes to big names in the automotive aftermarket, they don’t get too much bigger than this. Bill Long, president and CEO of MEMA, The Vehicle Suppliers Association, Larry Pavey, CEO of the Automotive Parts Services Group (also known … The post Industry heavyweights ready to share knowledge appeared first on Auto Service World.

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PCV System DTC

Tomorrow's Technician

The PCV system helps to keep the pressure inside of the crankcase within a certain range. Blowby gasses are generated by the pistons moving up and down inside the cylinders. Automakers have come up with a number of solutions to control crankcase pressure. We’ve come a long way from the days of small, inexpensive PCV valves which were a regular maintenance item.

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What Do You Really Want? w/ Coach Nate Bailey

Shop Marketing Pros

EPISODE: 067 – What Do You Really Want? w/ Coach Nate Bailey In this episode of the Auto Repair Marketing Podcast, host Brian Walker welcomes Coach Nate Bailey as his guest. They discuss the topic of “what do you really want?” and the importance of understanding one’s true desires beyond just career goals. They delve into the challenges of identifying what one wants, the impact of societal stigmas, and the need for clarity and support in the process.

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Electric Power Steering Diagnostics

Brake & Front End

In the late 1990s, engineers and OEMs predicted a future where 42-volt electrical architecture would be a standard feature on all new vehicles. This high-voltage system was a solution for the power required for loads such as electric power steering. It got as far as an SAE standard so OEMs and suppliers could implement these systems. What happened? The simple answer is that engineers improved how 12-volt power was managed in the vehicle.

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ASW Conversations: Want to retire? What to do with your shop

Auto Service World

It’s no secret that most automotive repair shop owners are closer to retirement age than not. Eventually, you’re going to want to exit. But how do you do it and do it well? Owning a repair shop alone isn’t easy, … The post ASW Conversations: Want to retire? What to do with your shop appeared first on Auto Service World.

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RVshare, Grounded to Launch Electric RV Rental Program

Tomorrow's Technician

RVshare, a community for RV owners and renters, debuted a new partnership with electric RV startup, Grounded, to bring an electric recreational vehicle rental program to the Detroit market. These rentals are available exclusively on RVshare, making Grounded RVs the first electric vehicle fleet on the platform. This program, which is also supported by the Michigan Office for Future Mobility and Electrification (OFME), will provide sustainable travel options for travelers via a fleet of E-RVs avai

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Why America Has a Long-Term Labor Crisis

AutoShopOwner

Article date: Sept. 25, 2023 5:30 am ET This is a Wall Street Journal article that you can either read, or click on the "Listen to Article" near the top of the article. It takes 6 minutes. The authors of the article are suggesting the labor shortage is not a short-term issue; it's long-term. Reading/listening to the article will give you the "big picture" view of the problem.

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Locking Hubs and Axles

Brake & Front End

Ford’s Integrated Wheel End (IWE) first hit the market in 2004 on the F-150, Expedition and Lincoln Navigator. An IWE allows the front wheels to rotate while the front axles do not move and turn the front differential. This helps to improve fuel economy. Compared to the older vacuum actuated locking hubs, IWEs operate in reverse. When in 2WD mode, a vacuum is applied to the IWE unit.

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Liqui Moly releases dual-clutch transmission oil

Auto Service World

With two-thirds of vehicles equipped with automatic transmission or automated manual transmission, Liqui Moly has developed the Dual Clutch Gear Oil 8100. The product’s range is being expanded and can be used in almost all wet dual-clutch transmissions. “The goal … The post Liqui Moly releases dual-clutch transmission oil appeared first on Auto Service World.

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Road To AAPEX: Shifting Vehicle Service Gears

Tomorrow's Technician

A good project car brings people together. Driving the rare Lincoln Blackwood into Ohio Technical College (OTC) turned heads. And once Babcox Media’s Joe Keene, an ASE-certified technician, and the technicians-in-training at OTC got to pop the hood and slide under it on a creeper to get their hands in it, its service needs raised eyebrows. The devil is in the details—from marking the drive shaft to ensuring there’s no unwanted vibration to dealing with cooler lines and bypass tubes.

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Techs Leaving the Industry: How Can We Convince Them To Stay?

AutoShopOwner

I don't know what's worse: the tech shortage, the lower than needed rate of young people becoming techs, or the fact that there are many technicians leaving our industry. I guess all three topics are serious issues, but techs leaving the industry has to move to the top, in my opinion. What can we do as Shop Owners to provide a healthy work environment and career that tells techs we care and we want you to stay?

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SEMA 2023 to Explore Future Vehicle Propulsion

Brake & Front End

The SEMA FutureTech Studio, a new exhibit at the 2023 SEMA Show, will give attendees an opportunity to learn about what the future of vehicle propulsion may look like. Located in Central Hall, the SEMA FutureTech Studio will be part of the new “EV & Future Propulsion” section that evolved from the SEMA Electrified exhibit at recent SEMA Shows. Through various spotlights and showcases, the new immersive show environment will feature parts and equipment that cater to the new technology, as wel

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NAPA Autopro marks milestone in Halifax

Auto Service World

NAPA Autopro marked 40 years of the banner with a conference in Halifax. Service centre owners were joined by NAPA Auto Parts associate store owners, its head office team and supplier partners from September 7-9. A series of seminars were … The post NAPA Autopro marks milestone in Halifax appeared first on Auto Service World.

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SEMA 2023 to Explore Future Vehicle Propulsion

Tomorrow's Technician

The SEMA FutureTech Studio, a new exhibit at the 2023 SEMA Show, will give attendees an opportunity to learn about what the future of vehicle propulsion may look like. Located in Central Hall, the SEMA FutureTech Studio will be part of the new “EV & Future Propulsion” section that evolved from the SEMA Electrified exhibit at recent SEMA Shows. Through various spotlights and showcases, the new immersive show environment will feature parts and equipment that cater to the new technology, as wel

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AAA study says the average annual cost of vehicle ownership is $12,182

Autoblog: Repairs

Filed under: Car Buying , Green Driving , Auto Repair , Gas Prices , Insurance , Maintenance , Ownership Continue reading AAA study says the average annual cost of vehicle ownership is $12,182 AAA study says the average annual cost of vehicle ownership is $12,182 originally appeared on Autoblog on Mon, 25 Sep 2023 16:21:00 EDT. Please see our terms for use of feeds.

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BMW Daytime Running Lights Are Dim

Brake & Front End

Models 2017-current BMW X3 (G01) 2018-current BMW X4 (G02) 2019-current BMW X5 (G05) 2020-current BMW X6 (G06) 2019-current BMW X7 (G07) 2019-current BMW 7-Series (G12) 2017-current BMW 5-Series (G30) 2018-2023 BMW M5 (F90) Condition One or more of the LED daytime running lights is dim or discolored. Cause The connection between the LED module and light tube inside the headlight is damaged.

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ASW Transcripts: Want to retire? What to do with your shop

Auto Service World

Can’t listen to the podcast? Read it instead! Below is a transcript of our discussion with Matt DiFrancesco, principal and financial technician for automotive repair professionals at High Lift Financial, who discusses succession planning for automotive repair shops. Click here … The post ASW Transcripts: Want to retire? What to do with your shop appeared first on Auto Service World.