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Efficient appointment scheduling will increase customer satisfaction and new customers and save you and your shop team valuable time. As more and more business goes online, customers expect convenience and ease when booking appointments. In this blog, we will discuss four essential appointment scheduling best practices to help auto repair shops automate appointment booking and rescheduling to increase their shop's efficiency and bottom line.
R.O. Writer and Elite Worldwide joined forces to bring you an essential webinar to address the challenges that auto repair shop owners face with rising costs caused by record-high inflation. The post The Ultimate Guide to Stay Ahead of Inflation appeared first on R.O. Writer.
ATI | As we discussed in Close the Back Door now, the back door refers to the people leaving us — both customers and employees. They leave for a variety of reasons, but a lot of those … more about How to Avoid Quiet Quitting and Keep Great Employees The post How to Avoid Quiet Quitting and Keep Great Employees appeared first on Automotive Training Institute (ATI).
Trying to hit a KPI without proper education and mentorship can be dangerous to the health of the business. By David Rogers The three most misunderstood letters in shop management today are K, P, and I. (Not the definition, of course.) I’m positive no corner of the industry has escaped hearing about the latest key performance indicators (KPIs) being touted by so-called gurus and experts.
The HVAC industry looks to hire quality, skilled employees who possess the skills and worksite safety knowledge to perform the job. This profession provides services to residential and commercial properties. HVAC services are designed to regulate temperature and air quality, which not only impact the comfort of a building but also ensure safety. A great way to develop HVAC technician skills is through a comprehensive training program.
A car’s aesthetics are a huge part of its appeal, and auto dealerships are aware of this. Before they ever appear in a showroom, most for-sale cars typically go through extensive finetuning to make them look their best. Showroom Prep Specialists, or Auto Detailers, are the professionals that make this magic possible. A Showroom Prep Specialist plays a crucial role in the automotive industry, tasked with preparing vehicles for display in the showroom.
The service advisor engages in the direct dealings with the customer. From the time that the engagement takes place – the service advisor must ensure that the repair opportunity is managed to make the best use of the technician’s time. Doing things in the proper order and being able to recognize what needs to be done in the repair cycle are keys to providing optimum service.
European vehicles have proved themselves as some of the easiest platforms to gain power from. Often times a simple box tune can improve power and torque numbers significantly. Today we look at five of the best vehicles for tuning that you can buy new or slightly used as of 2023! MK8 Volkswagen Golf R (2023-Present) The 2023 VW Golf R is Volkswagen’s flagship sports car.
European vehicles have proved themselves as some of the easiest platforms to gain power from. Often times a simple box tune can improve power and torque numbers significantly. Today we look at five of the best vehicles for tuning that you can buy new or slightly used as of 2023! MK8 Volkswagen Golf R (2023-Present) The 2023 VW Golf R is Volkswagen’s flagship sports car.
NORTH RICHLAND HILLS, TEXAS, July 27, 2023 – The Automotive Service Association (ASA) announced changes to its Board of Directors following its Annual Business Meeting July 17 at the Hilton Indianapolis Hotel & Suites in Indianapolis, IN. ASA Chairman Scott Benavidez, AMAM, Mr. B’s Paint & Body Shop Inc., is looking forward to working with the new leadership team. “As I look at our new leadership, I believe we have a strong team in place to help chart the association
If you’re considering selling your Lexus model, it’s crucial to take steps to keep its value intact. You want to make sure that when the time comes to part ways with your cherished car, you’re able to get the most money possible for it. To achieve this, there are some simple things you can do to ensure your Lexus retains its worth.
The integrated repair process should be tightly connected to the technician’s activities. Each stage of the repair process should be recognized as being ready to start, in progress or complete. Automated visibility of these statuses should be provided by the Auto Repair Shop Management software. Following are primary points in the repair process as related to the technician: Inspection – When the vehicle is pulled into the shop – the first thing that should be done is the inspection.
Unlock the Road to Marketing Success with New Inclusive Pricing for MARS 2024 EDITED 8/2023 - Article was originally posted with 2023 dates, has since been updated to reflect the new 2024 dates. The Marketing for Auto Repair Shops (MARS) 2024 Conference is back, and this year, it's blasting off with an electrifying announcement that is sure to leave attendees over the moon!
Filed under: Video , Weird Car News , Lincoln , Classics , Sedan Continue reading Stolen Lincoln Town Car stars in wacky GTA-like airborne crash Stolen Lincoln Town Car stars in wacky GTA-like airborne crash originally appeared on Autoblog on Tue, 25 Jul 2023 16:00:00 EDT. Please see our terms for use of feeds.
Auto shop coaching offers invaluable benefits. Through that relationship, you get industry insights, help with strategic planning, and a trusted accountability partner. Your coach will also help discover any blind spots holding you back and uncover hidden areas of opportunity to propel your auto shop to greater success. All those benefits should make it easy to say “Yes” to auto shop coaching.
Parts management is an integral part of the auto repair cycle. In order to be efficient in managing vehicles through the repair process – focus must be maintained on parts and each related status must be visible to shop personnel. The Auto Repair Shop Software must automatically allow for visibility of the repair order status as it relates to parts.
You either started your business from scratch or purchased an existing business. Remember the excitement and drive mixed with uncertainty and doubt? The early years are full of grit and drive. Let’s face it, that’s what it takes to learn all the areas of business. (Marketing, Operations, Sales, People and Financials) For most shop owners, their comfort lies in their technical skills.
Learn how you can start effectively managing your shop! Jim Krell of K-O Auto As a business owner, you know there are many moving parts that go into running a shop. Whether that be ordering parts, hiring new team members, or handling customer interactions there is always something on your plate. If you don’t have a shop playbook it can be difficult to remain organized.
The HVAC industry looks to hire quality, skilled employees who possess the skills and worksite safety knowledge to perform the job. This profession provides services to residential and commercial properties. HVAC services are designed to regulate temperature and air quality, which not only impact the comfort of a building but also ensure safety. A great way to develop HVAC technician skills is through a comprehensive training program.
Hailstorms can wreak havoc on vehicles, leaving behind unsightly dents and damage. When it comes to repairing hail damage, there are several myths that can cloud judgment and lead to ineffective or costly decisions. In this blog, we debunk five common hail damage repair myths, helping you make informed choices when it comes to restoring your vehicle. – Myth: Hail Damage Can Be Fixed with Hot Water or a Hair Dryer Fact: This approach is ineffective and can even damage your vehicle further.
In today's rapidly evolving automotive industry, the right auto repair software is key to the success and efficiency of your shop. With many options available, finding the best auto repair software fit for your shop's specific needs can be overwhelming and challenging. This comprehensive guide will delve into the essential features the best auto repair software possesses to streamline operations, boost customer satisfaction, and maximize profits.
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