Brake & Front End
AUGUST 1, 2024
In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions.
Automotive Training Centre
MARCH 5, 2024
With the automotive industry evolving rapidly, driven by advances in electric vehicles, autonomous driving, and sustainable technologies, the role of the auto mechanic is becoming more sophisticated and technologically driven.
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Brake & Front End
JULY 29, 2024
In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions.
Tomorrow's Technician
JULY 29, 2024
In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions.
AutoShopOwner
NOVEMBER 15, 2024
With the proliferation of technology, diesel, hybrids, and electrical vehicles, doesn’t it make sense to have many areas of master-level status? From our Top Shop Coaching programs, Pro Service peer groups, and our service advisor Master’s Program, Elite has the business solutions to help you take your company right to the top!
AutoSuccess
JANUARY 24, 2025
There is a profound need for more informed dealership sales and service staff to meet the expectations of EV owners and shoppers, said Greg Gates, chief operating officer at RockED. We want to help ensure dealer personnel have the support they need, when they need it, to sell and service more electric vehicles.
Solera
JUNE 25, 2024
For example, an electric vehicle (EV) doesn’t require the same service intervals as a gas-engine car. Access to a labor time guide that quantifies how long an EV repair takes could prove invaluable for technicians, service advisors, and customers alike. Why Use a Mechanic Labor Time Guide?
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