Brake & Front End

OCTOBER 28, 2024

If the service advisor has a KeyReader pad on their desk, initial vitals can be obtained from the key. If the vehicle has a Display Key, the owner can view the recommended services and vehicle status on the key’s LCD display. KeyReaders can purchased, but the software required to retrieve the information can be problematic.

Service Advisor 130

Service Advisor Oil Change Vehicle Electronics 130

AutoSuccess

MAY 21, 2024

As cybercrimes against auto dealerships escalate, dealers must recognize the importance of conducting frequent physical security audits to supplement any software-driven compliance tool they may be using. This stark reality should dispel any notion that software-based compliance protection alone is adequate in this business environment.

Software 52

Software Service Advisor Electronics Management 52

Brake & Front End

APRIL 25, 2024

What stops technicians and service advisors from performing more alignments? If you are dealing with difficult targets, software or rolling compensation procedure, it will cost your shop productivity. It is a convergence of costs regarding time, equipment and market prices for alignments.

Service Advisor 130

Service Advisor Vehicle Electronics Software 130

Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. I will say, at least in my opinion, every shop should.

Engineering 130

Engineering Customer Service Check Engine Light Electronics 130

Auto Remarketing

OCTOBER 2, 2024

Utilizing a data-driven stocking strategy tailored to your market is critical, and inventory optimization software can help ensure you have the right mix of used vehicles. Implement strategies to improve service retention and upsell service contracts.

Retail 98

Retail Utilities Management Service Advisor 98