CATI

OCTOBER 26, 2023

The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor.

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Service Advisor Automotive Technical Finance 59

AutoShopOwner

NOVEMBER 15, 2024

With a limited number of vehicle brands to learn, it didn’t take long to become proficient in all areas of automotive repair, from engine mechanical, drivetrain, electrical, steering, suspension, and all other systems. The Big Three, as they were once known, dominated the roadways in those days. That was back then. View full article

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Auto Repair Shop ASE ASE Certification IT 130

Automotive Training Centre

OCTOBER 11, 2023

From engineering to sales, each path is unique, and the opportunities are nearly limitless. It’s not a terminal position but a launchpad that, with the right combination of dedication and further automotive training , can lead to roles such as a mechanic, service advisor, or parts specialist.

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Tomorrow's Technician

DECEMBER 3, 2024

Some technicians and service advisors might try to replace only one unit at a time to get the customer back on the road. The problem is that most technicians, drivers and service advisors see a shock and strut as a low-tech device. Engineers are constantly working on how to strike a balance between comfort and control.

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Service Advisor Engineering Vehicle Mechanic 130

Tire Review Magazine

DECEMBER 20, 2024

” In addition to Timeline, Today’s Class said it will release four new content topics by the end of the year: engine operation, electrical foundations, fasteners, and a service advisor topic on how starter systems operate and how to guide customers with starter concerns.

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Service Advisor Automotive Repair Electronics Electricity 40

AutoShopOwner

FEBRUARY 20, 2024

BUT, if we project a check engine diagnosis to take 2 hours, but the tech completes the testing in 1.5, We need to factor in that highly complicated jobs require your top tech (the most expensive too), the most expensive equipment and information programs, more service advisor time to explain, and have NO part profit.

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Institute for Automotive Business Excellence

MARCH 9, 2023

Service advisors are an important part of our automotive businesses, especially when it comes to addressing the needs and concerns of each customer. So how do we (service advisors, owners, front counter workers, etc.) I believe the most important tool for advisors is to instill VALUE into each and every repair.

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Service Advisor Education Vehicle Utilities 52

Tomorrow's Technician

DECEMBER 18, 2023

Technicians, shop owners and service advisors are not Shakespeare. It typically means the engine is not starting because a spark can’t be “seen” or “felt” between the electrodes. In some systems, it is the engine control module or ignition control module. If something can be summed up in two words, we will do it.

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Service Advisor Engineering Electronics Mechanic 244

AutoSuccess

OCTOBER 24, 2024

Hunter Engineering has released a new ADAS Coverage Guide, providing static and dynamic calibration coverage for service advisors and customers. The post Hunter Engineering Releases New ADAS Coverage Guide appeared first on AutoSuccessOnline. For more information, visit Hunter’s website.

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Automotive Training Centre

MARCH 5, 2024

To start, prospective apprentices should research and understand the different specializations within the field, such as automotive service technicians, auto body repair technicians, and automotive service advisors. This foundational knowledge is crucial in deciding which path aligns best with one’s interests and skills.

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Mechanic Apprenticeship Education Automotive Repair 264

Auto Service World

SEPTEMBER 19, 2024

He outlined expectations for techs and service advisors — but also what they expect from their boss. Scott Shotten gave two sessions, one on engine mechanical diagnosis with electronic equipment and a second on efficient and effective network diagnosis. The next two days featured Lindertech training. The final day on Sept.

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Solera

JUNE 25, 2024

For example, an electric vehicle (EV) doesn’t require the same service intervals as a gas-engine car. Access to a labor time guide that quantifies how long an EV repair takes could prove invaluable for technicians, service advisors, and customers alike. Why Use a Mechanic Labor Time Guide?

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Mechanic Auto Repair Shop Service Advisor Auto Repair 130

Tomorrow's Technician

OCTOBER 5, 2023

It all comes down to the performance and fuel economy and, with modern-day engines, the spark plug tip configuration is vitally important. To help you offer the right guidance to your customers, visit ShopSquadOnline.com for recommendations from other service advisors and technicians who are dealing with these customer questions every day.

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Tire Review Magazine

OCTOBER 1, 2024

Hunter Engineering announced that13 ADAS calibration target packages are now available for purchase online through the HunterNet 2 customer portal. HunterNet 2 is a free customer portal developed for under car service operators with single or multiple rooftops, Hunter said.

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Engineering Service Advisor Management Vehicle 52

Tire Review Magazine

OCTOBER 1, 2024

Hunter Engineering announced that13 ADAS calibration target packages are now available for purchase online through the HunterNet 2 customer portal. HunterNet 2 is a free customer portal developed for under car service operators with single or multiple rooftops, Hunter said.

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Engineering Service Advisor Management Vehicle 52

Brake & Front End

MARCH 3, 2025

Inspection When it comes to drivability or engine-related problems, it is always expected that the problem is duplicated by the technician as part of the diagnostic process. The questions about ride control and suspension are intended to establish what they are experiencing and what they expect post-repair.

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Brake & Front End

OCTOBER 5, 2023

It all comes down to the performance and fuel economy and, with modern-day engines, the spark plug tip configuration is vitally important. To help you offer the right guidance to your customers, visit ShopSquadOnline.com for recommendations from other service advisors and technicians who are dealing with these customer questions every day.

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Service Advisor Engineering Manufacturing Vehicle 130

Tire Review Magazine

DECEMBER 27, 2023

Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. Dealerships can capture videos and photos, review OEM direct and OEM-connected vehicle data, present safety-related inspection reports, and add services directly to DMS repair orders from one single integrated system.

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Engineering Service Advisor Software Automotive Services 52

Tire Review Magazine

DECEMBER 27, 2023

Hunter Engineering detailed a new integration partnership with automotive software provider UpdatePromise. Dealerships can capture videos and photos, review OEM direct and OEM-connected vehicle data, present safety-related inspection reports, and add services directly to DMS repair orders from one single integrated system.

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AutoSuccess

DECEMBER 8, 2023

LOUIS — Hunter Engineering announces a new integration partnership with automotive software provider UpdatePromise. Automakers have long advocated that dealer service departments increase tire sales to fuel additional sales per repair order, as well as retain service customers by bringing them back into the showroom.

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Engineering Service Advisor Automotive Services Management 52

Brake & Front End

OCTOBER 3, 2023

Service advisors know that answering those questions by offering facts about advancements in technology mean smoother, safer vehicles. Good news: they don’t necessarily need to understand the engineering behind them. Your customers have questions about a lot of components on, in and under their cars. The battery.

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Brake & Front End

FEBRUARY 7, 2024

CC: How many times has this happened to you: your customer drives up in a car with the check engine light illuminated. Naturally, as an experienced service advisor you ask about what the car is experiencing. Simple right?

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Check Engine Light Service Advisor Software Engineering 130

Brake & Front End

JULY 24, 2024

Your recommendations as a trusted service advisor have a great deal of influence in many of your customers’ purchasing and lifestyle decisions. The automotive industry is a leader in helping to fulfill those promises.

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Tomorrow's Technician

JULY 22, 2024

Your recommendations as a trusted service advisor have a great deal of influence in many of your customers’ purchasing and lifestyle decisions. The automotive industry is a leader in helping to fulfill those promises.

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Service Advisor Transportation Manufacturing Engineering 130

AutoShopOwner

AUGUST 6, 2023

Get to know your fellow shop owners while getting a guided tour of the nation's largest remanufacturer of engines and transmissions. Come in a day early to our Fly With The Eagles training in Indianapolis, IN, and join us for a tour of JASPER's Headquarters and Power Drive facility in Jasper, IN on September 25th!

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Girls Auto Clinic

SEPTEMBER 8, 2022

In my auto airhead days, I would cross my fingers at every inspection, just praying the mechanic or service advisor told me I was all good and only needed to pay $65 for the job. The emission inspection tests your vehicle's engine and emissions efficiency or how much pollutants your car puts into the environment.

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Check Engine Light Emissions Testing Engineering Vehicle 130

Tire Review Magazine

SEPTEMBER 25, 2024

Hunter Engineering has released its new ADAS Coverage Guide, which the company said is designed to provide easily accessible static and dynamic calibration coverage for service advisors and customers.

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Tire Review Magazine

SEPTEMBER 25, 2024

Hunter Engineering has released its new ADAS Coverage Guide, which the company said is designed to provide easily accessible static and dynamic calibration coverage for service advisors and customers.

Service Advisor 52

Service Advisor Mechanic Engineering Vehicle 52

Tire Review Magazine

DECEMBER 20, 2024

” In addition to Timeline, Today’s Class said it will release four new content topics by the end of the year: engine operation, electrical foundations, fasteners, and a service advisor topic on how starter systems operate and how to guide customers with starter concerns.

Service Advisor 40

Service Advisor Automotive Repair Electronics Electricity 40

AutoSuccess

OCTOBER 9, 2024

Hunter Engineering has announced that 13 ADAS calibration target packages are now available for purchase online through the HunterNet 2 customer portal. HunterNet 2, a free customer portal for undercar service operators, allows owners and managers to access performance data for all their Hunter-connected equipment.

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Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. A single misfire event is tracked by the engine control module.

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Engineering Customer Service Check Engine Light Electronics 130

Driver's Edge

JULY 30, 2024

Help Your Vehicle Achieve Its Best Fuel Economy at Driver’s Edge Schedule An Appointment An oil change is one of the most important maintenance services you can perform on your vehicle. If performed routinely, this vital service is known to promote engine longevity, reliability and improves your vehicle’s performance.

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Tomorrow's Technician

APRIL 18, 2024

Engineered hub assemblies will incorporate a roll-form design that pre-applies the bearing loading. This makes the hub less reliant on the torque applied to the axle nut, ensuring the longest service life possible. As a service advisor you’re often the one selecting the replacement hub assembly.

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Utilities Service Advisor Vehicle Automobile 130

Brake & Front End

APRIL 18, 2024

Engineered hub assemblies will incorporate a roll-form design that pre-applies the bearing loading. This makes the hub less reliant on the torque applied to the axle nut, ensuring the longest service life possible. As a service advisor you’re often the one selecting the replacement hub assembly.

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Utilities Service Advisor Vehicle Automobile 130

Brake & Front End

MARCH 21, 2024

If you think reflashing, reprogramming or programming is just an underhood or emissions exercise required only for engine control or transmission modules, you are wrong. A module on an electric steering rack could tell the engine control module to increase the throttle angle because the driver is turning.

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Engineering Vehicle Service Advisor Manufacturing 100

Auto Alternative

NOVEMBER 14, 2024

Some believe frequent oil changes can help extend a car’s lifespan, while others suggest that modern engines and oil technology reduce the need for regular maintenance. Why Oil Changes Are Essential for Engine Health Oil is essential for ensuring your engine operates efficiently.

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Oil Change Car Consulting Engineering 52

Autoshop Solutions

JUNE 13, 2024

ASR Automotive Service & Repair is a full-service auto repair shop in Fort Collins, Colorado, operating since 2008. Their commission-free service advisors offer a customer-centric approach that values transparency with several perks and amenities. They value honesty and building client relationships.

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