Shop Marketing Pros

JULY 3, 2024

Community involvement and charity events (00:20:34) The role of community involvement and charity events in creating customer loyalty and building relationships. These are the main topics covered in the podcast episode transcription segment, organized in chronological order with their respective timestamps.

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Shop Marketing Pros

FEBRUARY 20, 2024

Networking Opportunities: Forge valuable connections during our pre-class dinner and a post-class networking event, hosted by Lucas Underwood, co-host of the Changing the Industry Podcast. The dinner will be the evening of the 13th after the training event and the networking event will be on Sunday the 14th.

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Auto Service World

NOVEMBER 5, 2024

Many companies are unveiling new products, making announcements and otherwise showing off their latest tools, technology and services for the auto care industry. You can check out our preview of both shows for some of the highlights of what’s taking place.

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Brake & Front End

JUNE 17, 2024

This episode of Talking Shop with ShopOwner focuses on the challenges of training technicians and service advisors in the automotive industry. This episode is sponsored by AAPEX 2024, the premier business and networking event in the automotive industry. The post Is Training For The Sake Of Training Always Worth It?

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Shop Marketing Pros

JUNE 12, 2024

Learn more about RepairPal at [link] Timestamps [00:00] Introduction and Sponsor Introduction to the episode Mention of RepairPal as the sponsor Overview of the topic: Creating great content for automotive repair shops [02:00] Understanding Your Audience Importance of knowing your audience Focus on the needs and questions of the audience [04:30] Sources (..)

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Tire Review Magazine

SEPTEMBER 5, 2024

Whether you’re a shop owner, technician, service advisor, counter pro, educator or student, there’s something for everyone. The post NGK to sponsor 3-day “Shock Stock 2024” online event appeared first on Tire Review Magazine. The goal is to promote learning and sharing within the automotive aftermarket.

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Auto Profit Masters

MAY 9, 2023

This past weekend, May 6-7, 2023, shop owners, service advisors, and technicians from all over North America gathered in Denver, Colorado for the first-ever Team Development Summit. One standout event at the summit was a discussion panel of top shop operators.

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Tire Review Magazine

OCTOBER 15, 2024

This year’s event, which was held in Austin, Texas, focused on achieving excellence in all aspects of business under the theme “Roadmap to Excellence,” the company said. Tire Pros also provided franchisees with direct access to staffing services, including CareerPlug and LSI Staffing, at the conference’s vendor fair.

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Tire Review Magazine

OCTOBER 15, 2024

This year’s event, which was held in Austin, Texas, focused on achieving excellence in all aspects of business under the theme “Roadmap to Excellence,” the company said. Tire Pros also provided franchisees with direct access to staffing services, including CareerPlug and LSI Staffing, at the conference’s vendor fair.

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AutoSuccess

AUGUST 9, 2024

The most recent cyber event that affected thousands of dealerships across the country is just the latest example of how dealers, dealership senior leaders and principals must constantly think about the big picture and best practices.

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Autoflow

SEPTEMBER 14, 2023

Additionally, the calendar feature enables service advisors to view appointments, events, and current active jobs. The scheduler gives web visitors the tools to avoid missed phone calls and voicemail and sends automated text and email reminders, reducing no-show appointments.

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AutoSuccess

OCTOBER 3, 2024

Let’s look at the impact service advisors and BDC reps have on your store. By contrast, your service advisors can see 30 or more, and one BDC rep can speak with many more! This makes your service advisors and BDC team the most important customer relations representatives in your dealership.

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AutoFix

FEBRUARY 21, 2023

As 2023 came into view, were you busy filling your calendar with the top automotive repair events? So, grab your calendar and start preparing to fill out your schedule with exciting and informative events you’ll love to attend. These events attract big crowds, encourage in-depth chats, and push you to put yourself out there.

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Shop Marketing Pros

SEPTEMBER 18, 2023

Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop. He has a point.

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Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. A single misfire event is tracked by the engine control module.

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DRIVE

DECEMBER 30, 2024

What has surprised you most about the aftermath of this event? My techs are eager to prove themselves in the larger space, and my service advisors have been outstanding in handling difficult conversations with several customers whose vehicles were lost in the fire. Their resilience and dedication have been inspiring.

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Shop Marketing Pros

SEPTEMBER 6, 2023

Owners, Service Advisors, technicians, those who work for companies that serve our industry, investors, and more. When we choose to share like this, we not only empower ourselves, but we empower this great industry to become better together. This isn’t just another interview podcast.

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Shop Marketing Pros

OCTOBER 27, 2023

I’m going to go at it from a more diverse approach in this article instead of talking about this specific event, but you can read that post here if you’d like. You have more techs, more service advisors, and more bills to pay. This blog talks about how we handled the NC State Fair each year, because it hit us hard every time.

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Shop Marketing Pros

AUGUST 6, 2024

Celebrate birthdays, work anniversaries, and important life events on social media. Go look at your service advisors and technicians and truly look at how they’re dressed and groomed. We talked about how our service advisors wore dress shirts and ties. That’s because it works. What do you see?

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AutoFix

SEPTEMBER 26, 2023

When you learn how to manage your business, including your employees, and market your business, you can easily do that with four techs or three techs and one or two service advisors – without ripping off customers. It doesn’t matter if you help by sponsoring an event or showing up to volunteer your time at an event.

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Shop Marketing Pros

JUNE 9, 2023

I participate in a lot of Facebook groups, and I teach at a lot of industry events. We (Shop Marketing Pros) will attend 11 industry events this year. Birthdays, anniversaries, and significant life events like having babies and buying houses. The service advisor doesn’t ask for the appointment.

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DRIVE

MAY 9, 2023

They have also sent their Service Advisors to DRIVE’s Service Advisor School! They have multiple events throughout the year that the employees and their respective families can participate in. Performance Automotive Repair offer and pay for training, as well as paying for ASE certifications.

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AutoFix

FEBRUARY 9, 2024

Whether supporting local charities, sponsoring community events , or providing pro bono services to those in need, your business can make a significant impact. Auto Repair Shop Translation: Financial freedom means more than just a comfortable bank balance; it’s about having the capacity to give back.

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AutoInc.

SEPTEMBER 5, 2023

I hope to see you soon at Elite Coaching, Pro Service & training events, trade shows, automotive conventions, 4-wheeling on the trails, or anywhere else on this journey through life. Brock made the world better for everyone he met and made a difference. Be like Brock. Elite is here for you.

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Driver's Edge

FEBRUARY 23, 2024

A reputable shop should stand behind its work with a solid warranty, providing you with peace of mind regarding the quality of its service. Considering Location and Convenience The location and convenience of an auto repair shop can impact your overall experience, especially in the event of unexpected repairs or routine maintenance.

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AutoSuccess

JULY 15, 2024

Control spending and simplify reimbursement: Dealership administrators have the option to set parameters around spend and usage, and service advisors can attach receipts to repair orders, which are often reimbursed by original equipment manufacturers for warrantied vehicles. states, providing greater coverage than alternatives.

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AutoShopOwner

DECEMBER 26, 2024

While this is truly a noteworthy event, it was our 25 anniversary that I will always consider as one of my most enduring memories. Make notes in their customer file in your business management program so that every service advisors can recall this specific information and make small talk when the customer arrives.

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