Finance Mechanic Service Advisor 
Automotive Training Centre
FEBRUARY 23, 2024
The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. In essence, service advisors ensure customer satisfaction while driving the business’s revenue through service and sales.
Automotive Training Centre
JANUARY 23, 2024
Service Advisors: Bridging Sales and Service in Automotive School As you’ll discover in automotive school , service advisors connect the sales and service worlds. Service advisors who undergo specialized training programs focus on improving their communication skills and customer service abilities.
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CATI
OCTOBER 26, 2023
The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.
CATI
OCTOBER 26, 2023
The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.
Shop Marketing Pros
AUGUST 6, 2024
Go look at your service advisors and technicians and truly look at how they’re dressed and groomed. Kim and I just recorded a podcast with Michael Doherty , one of my service advisors from when we owned Peak Automotive, and it brought back a lot of memories. Others get addicted to the gym and ignore the other 3 areas.
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