Hospitality Service Advisor Software 
Shop Marketing Pros
JUNE 14, 2023
Obsessive Customer Service (00:13:25)* Kieran talks about the importance of obsessive customer service and recommends the book “Unreasonable Hospitality” for auto repair shop owners. AI and Blue Collar Jobs (00:18:35)* Discusses how AI is not taking over blue collar jobs, but rather replacing desk jobs.
AutoSuccess
DECEMBER 1, 2023
Partnering with a software provider is a marriage of sorts: It’s not the romance that nurtures a long-term relationship but the consistently proving a “you over me” submission, good listening skills, the rare gift of knowing when to ask the right questions — and trust that each has the other’s back. Who keeps this romance alive?
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