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From the Magazine: Acquisition or fresh start?

Auto Service World

Erin Vaughan is the owner of Kinetic Auto Service in Regina This article originally appeared in the December 2024 issue of CARS magazine. The post <span style=color:#ff0000>From the Magazine:</span> Acquisition or fresh start? Both options have pros and cons, it just depends on your time and finances.

Finance 263
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From the Magazine: Delivering value

Auto Service World

Zakari Krieger is the Fix Network, Canadian vice president of Prime CarCare, responsible for the Canadian retail business, encompassing the Speedy Auto Service and Novus Auto Glass business lines This article originally appeared in the December 2024 issue of CARS magazine. A great customer experience goes beyond the repair itself.

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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

And they’re more than just your customer.” This customer-centric approach is evident in the way the store has grown over the years, expanding its 15,000-square-foot store to better accommodate the ever-changing needs of its clients. You talk to these people every single day — they become more than just a customer,” she said. They really are.

Retail 278
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From the Magazine: The power of clear communication

Auto Service World

One key takeaway was the need for shops to dedicate time not just to the inspection itself but to crafting clear, customer-friendly descriptions of the results. Technicians and advisors may feel pressured to rush through inspections. Why time matters in inspections Vehicle inspections are the foundation of every repair order.

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From the Magazine: ‘Helping people out is the big thing for us’

Auto Service World

More than a trusted destination for auto repairs, their shop is a testament to the strength of family values, customer dedication and community involvement. Through outreach, sponsorships and a warm, personal approach, Craig and Heather have built a business thats as much about connecting with people as it is about keeping cars on the road.

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From the Magazine: Proactive staffing strategies

Auto Service World

Zakari Krieger is the Fix Network, Canadian vice president of Prime CarCare, responsible for the Canadian retail business, encompassing the Speedy Auto Service and Novus Auto Glass business lines This article originally appeared in the October issue of CARS magazine.

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From the Magazine: Room for growth

Auto Service World

Hear from women in the trade — from shop owners to techs — who talk about the stigma, what’s changed and how they’re helping promote women in the industry The post <span style=color:#ff0000>From the Magazine:</span> Room for growth appeared first on Auto Service World.