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From the Magazine: Frontline feedback

Auto Service World

Most lack technical skill and most have never worked inside a shop.” They don’t have a brick-and-mortar presence with staff and technical support (overhead). So when the shop calls or a customer walks in looking for advice, the counter pro is ready to serve. Reps are thing of past,” one observed.

Retail 263
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From the Magazine: You don’t need an AI strategy

Auto Service World

This is why collaborating with your vendor or technical team is key; rather than abandoning the system, work together to refine data inputs and objectives, ensuring the AI evolves to better meet your business needs. If an AI system is delivering irrelevant or outdated insights, it’s a signal to reassess why it’s not working.

Utilities 263
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Management, technical training top focus at AARO show

Auto Service World

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. 12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine.

Technical 147
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ShopOwner’s June Digital Magazine Available Now

Brake & Front End

Every issue of ShopOwner also includes technical content from Underhood Service , ImportCar , Tire Review and TechShop , all ShopOwner channels. The post ShopOwner’s June Digital Magazine Available Now appeared first on Brake & Front End.

Technical 100
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How To Land Clients As An Independent Auto Body Estimator

Automotive Training Centre

Also, consider advertising in local newspapers and automotive magazines or sponsoring local community events. Excellent Service Is Your Secret Weapon as an Auto Body Estimator These days, your reputation as an independent auto body estimator is affected as much by your customer service as by your technical aptitude.

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EV World: What does an effective EV training course look like?

Auto Service World

Clear objectives and outcomes Clear and specific learning objectives are crucial in defining the purpose and goals of any technical training course — but it is of particular importance for an EV training course where improper technique or habits can be dangerous. Technicians need to know how they are progressing to form good habits.

Technical 130
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New Shop Squad Podcast Addresses Techs’ Top Question

Tomorrow's Technician

In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions technicians ask Austin during Shop Squad training classes.