Management Service Advisor Utilities 
Automotive Training Centre
FEBRUARY 23, 2024
The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. In essence, service advisors ensure customer satisfaction while driving the business’s revenue through service and sales.
CATI
NOVEMBER 16, 2023
The role of a service advisor is primarily customer-facing. With that said, service advisors in auto body shops or dealerships are also responsible for overseeing workflow in these businesses, meaning they’ll constantly interact with technicians, mechanics, and other employees in the workshop.
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AutoSuccess
MARCH 11, 2025
While much emphasis is placed on acquiring new customers through extensive advertising, an equally crucial aspect often gets overlooked the power of effective service call management. Recent industry analyses reveal a significant trend: the majority of service department revenues, approximately 81%, originate from telephone inquiries.
AutoSuccess
FEBRUARY 11, 2025
Now, GM retailers can utilize STELLA’s powerful AI platform to provide seamless customer engagement across multiple channels, including live chat, text and voice interactions. This ensures that customer inquiries are addressed promptly, driving engagement and maximizing sales and service opportunities.
AutoShopOwner
AUGUST 6, 2023
Come Tour The JASPER Plants As Part of Fly With The Eagles, September 26th-28th in Indianapolis, IN! Tour JASPER's Headquarters and Power Drive Facility at Our Upcoming Fly With The Eagles Shop Management Training! In addition, JASPER customers receive $200 off course registration - utilize your co-op funds as well!
Autoshop Solutions
AUGUST 7, 2023
They manage techs and service advisors, finances, and just about every aspect of their business. Want to learn more about Autoshop Solutions’ services? The post A Deep Dive into Shop Management Software – What You Need to Know as a Shop Owner appeared first on Autoshop Solutions.
AutoSuccess
DECEMBER 11, 2023
Stella manages data input and operational processes just like a seasoned service advisor utilizing conversational AI. This empowers dealerships with the myKaarma product to provide an elevated level of customer service and operational efficiency, benefitting both customers and dealers alike.
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