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After all, CARFAX opines in an analysis around its latest price index that supply of late-model vehicles has fallen (thanks to the 2021 leasing declines) and used-car demand has climbed thanks in part to lower interest rates and recent hurricanes have managed up to 347,000 cars — fueling the need for vehicle replacement.
The Canadian used vehicle market is facing a significant supply shortage of younger off-lease vehicles, expecting to negatively impact the used sales market. Off-lease vehicles are a key source of product for the usedcar market.
The reason most salespeople struggle to push usedcars isnt because they dont want to its because they dont understand how to sell what they dont know. If we dont prioritize inventory knowledge, our teams will naturally default to selling new cars. Heres how you as a leader can help your team crush usedcar sales: 1.
At the same time, professionals in this field must also be familiar with older vehicle models to meet customers’ needs with classic or usedcars. Managing this wide range of responsibilities requires strong problem-solving and prioritizing skills. Time management is also crucial for staying productive.
The used vehicle market is facing significant supply challenges and a course correction isnt expected for many years to come. Daniel Ross, senior manager of industry insights and residual value strategy at Canadian Black Book described the current state of the used vehicle market as a “horror story.”
Graduates of the Auto Body Estimating program at ATC Surrey can step into entry-level roles in various settings, including new and usedcar dealerships, retail automotive repair shops, and insurance companies. Others take on leadership roles within body shops, working as assistant managers, body shop managers, or even business owners.
The 57-year-old operation plans to build its network and broaden its reach to more new and usedcar dealers as well as regional and national commercial accounts.
We talked with their usedcarmanager, Bryan Bough, about their private-party buying program. They didnt just tweak their existing process; they completely reinvented how they acquire usedcars. Streamlined Lead ManagementManaging leads from private sellers initially felt overwhelming.
A growing shortage of off-lease vehicles, improved new vehicle availability, declining interest rates and a falling Canadian dollar were just some of the factors shaping the market in 2024, said Andrew King, managing partner at DesRosiers.
The adage time to line is always fashionable when reconditioning usedcars so you can retail sooner and profitably. For over a decade, dealers have confirmed that a three-to-five-day time-to-line recon operation gets usedcars frontline ready faster and improves inventory turn. Plus, theyre time-consuming.
Small competitors positioned at the lower end of the market started absorbing business from usedcar lots and garages, which focused on budget-conscious customers. My experience managing and modernizing our family business gave me a rare opportunity to buck this trend.
It’s no secret that dealers are facing a complex set of challenges when sourcing usedcar inventory. While supply constraints have been a major focus, it’s also important to consider how demand dynamics are influencing the usedcar market and complicating dealerships’ ability to source inventory effectively.
Similarly, a sudden drop in usedcar prices from post-COVID highs resulted in many vehicles not being repaired. For instance, as vehicles become more complex, the cost of repairing crash parts with all the added sensors and technology might lead to higher total loss ratios as these cars depreciate.
Several market dynamics are currently in motion creating an opportune moment to buy wholesale used vehicles. However, there are a few things you should know to have a better chance of success when it comes to sourcing and managing your used vehicle inventory. of usedcars cost less than $20,000; today that number is only 12.4%.
We’ve known for a while that things weren’t going great for the online usedcar dealer Vroom. Back in 2022, it was sued by the state of Texas for its shady sales practices and later that year managed to lose more than $50 million in a single quarter.
What a car shopper cant find on them wouldnt fill a thimble so why should you consider adding digital vehicle portfolio (DVP) content to this fantastic marketing site? Thats a great question, and every dealer, GM and usedcarmanager should ask it. So, what are DVPs?
I mean growing sales margins, making more confident trade appraisals and working the usedcar operation to increase cash flow. More Efficient New and Used Vehicle Sales: Missing a service delivery promise chills retention. Now they meet customers on a level field, both able to discuss any usedcar on your lot intelligently.
Dealerships in 2024 will continue to face usedcar sourcing challenges. I recently read an article that netted the issue: “Dealers navigating a used-vehicle market that already allows little room for error are eyeing another obstacle: worsening used-car availability.”
While some dealerships are happy sending their usedcarmanager to the auction, others who aren’t satisfied with that approach need to get a little scrappy and think outside the box. Finding a good usedcar buyer is one of the biggest hurdles dealers face when trying to explore alternative acquisition channels.
When using a private-party management software, dealers see up to an 84% reduction in acquisition costs and two to three times total purchases per month. Bryan Bough, usedcarmanager at one of the largest auto groups in Boise, Idaho, recently said to us: “If you’re not buying cars from the public, you’re making a huge mistake.
Same goes for the used-car market, it seems. Despite a slowdown from the prior month and the heights reached in the summer, used-car sales in December capped what ended up being a pretty solid year, according to Cox Automotive. In fact, used-car sales (overall and retail) fell sequentially in both November and December.
When you think car business, you immediately picture a salesperson. We put all our energy into selling and almost nothing into buying cars. Usedcars generate 33% of a dealerships revenue, not even counting service. Vehicle acquisition management software is changing the game. But weve got it backwards.
When all departments, sales, service and management, have access to real-time information, the guesswork and finger-pointing disappear. In the end, what gets measured gets managed, and it’s this approach that will drive long-term success.
In 2024, dealerships face a challenging landscape, with revenue and new car sales on the decline. As profit margins tighten, managing profitability has become more crucial than ever. However, amid these challenges, used vehicle sales present a bright spot.
As part of the inaugural Automotive Intelligence Awards , Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.
It began with a spontaneous idea to check usedcar listings on Autotrader for recalls, which turned out to be a lucrative endeavor. BizzyCar’s four-step process simplifies the recall management for dealerships. For more information on BizzyCar and their revolutionary recall management solutions, visit BizzyCar’s website.
Traditionally, dealerships relied on historical sales data, market trends, and personal experience to manage inventory. Understanding inventory risk management in the data age Car dealers today have a wealth of data to help sell vehicles from their lot. It’s no longer just about identifying the VIN number on a vehicle.
Repair OnDemand announces the launch of five upcoming enhancements to their reconditioning management system, Repair360, at NADA 2025. By giving instant access to reconditioning data from any platform displaying a vehicles VIN, fixed ops and usedcar teams will receive valuable insights into a vehicles location and status.
We have been speaking about the persistence of margin compression throughout the pandemic years — and urged dealers in February 2022 to heed the signs and sharpen pre-COVID selling, inventory management and customer relationship skills. How do you manage margin compression here? With a focus on predictable outcomes.
Usedcarmanagers gain greater visibility into vehicles they are most interested in acquiring and receive notifications about new video submissions. Dealership staff also benefit significantly. Sales teams can easily track customers who submit videos, helping them tailor follow-up communications.
If you have a service department, you literally can create your own “used-car factory.” When you create service loyalty from your new-car customers, magic happens. Not only are you able to drive service revenue but you are able to create your own supply line of the perfect inventory for your usedcar operations.
One other key benefit of bringing back in-house rental operations is inventory management. The best way to ensure a steady stream of late-model used vehicles at the mileage and age you want is to create them yourself at the store (at a cost written down through rental payments) without depending on third parties.
When car prices rise, consumers delay buying new cars, opting to service their current ones instead. Additionally, higher new car prices make our usedcar inventory vital, so PDIs must be processed quickly. Higher Demand for UsedCars Have you ever considered an advisor and tech team just to handle your PDIs?
Despite these gains, ICE vehicles still constitute the majority of usedcar sales, reflecting a more gradual shift in the transition to electrification. Performance varied among OEMs, with some experiencing strong sales growth, while others encountered hurdles with pricing and inventory management.
Similarly, car regular preventative maintenance allows you to keep your car in the best possible condition and prevent any major issues ‘down the road’ In this blog, we will be discussing some of the reasons that preventative maintenance is important for usedcars.
Industry Trends in 2023 While the usedcar boom that sent prices sky high may be winding down, there is still a large demand for quality used vehicles. Here are some ways they do just that. The more choices your customer has, the better.
Traditionally, dealerships relied on historical sales data, market trends and personal experience to manage inventory. Understanding Inventory Risk Management in the Data Age Car dealers today have a wealth of data to help sell vehicles from their lot. It’s no longer just about identifying the VIN number on a vehicle.
1] Cox Automotive Research & Market Intelligence The post vAuto’s AI-Powered Merchandising Solution Helps Dealers Promote UsedCars appeared first on AutoSuccessOnline. Dealers now have an effortless way to stand out against the competition, win more online shopping decisions and ultimately increase their profitability.”
In the automotive industry, for example, a customer purchasing a usedcar needs confidence that the vehicle will perform well and last for the long term. In an environment where products and services are expected to be delivered quickly, customers need to be assured that what they receive will work as promised.
Simplifying the Car-Buying Experience CarGurus has fundamentally changed the way consumers search for and purchase vehicles. The platform simplifies every step of the process, making it more accessible and manageable for both new and experienced buyers.
Dealers are expecting used-car operations to become more profitable and new-car profitability to decline in 2025. The 47% who project used-car profitability was well above the 21% who did so a year earlier.
By securing a VSC post-sale, dealers can lock in this relationship, encouraging repeat business for future car purchases. Additionally, a well-maintained car with a solid service record becomes a valuable trade-in option, presenting an opportunity to enhance the dealerships usedcar inventory with well-cared-for vehicles.
The Federal Emergency Management Agency (FEMA) is leading the disaster response in Alabama, Florida, Georgia, South Carolina, North Carolina and Tennessee after the devasting flooding and storm surge created by Hurricane Helene last week. is creating a storm that dealership managers could be seeing for the foreseeable future.
As mentally ambidextrous as I want to think I am, I marvel at the responsibilities dealership general managers carry on their shoulders. So, I ask myself, do the technology solutions GMs buy from us add to their burden? This confidence is critical in two phases of usedcar operations — reconditioning and appraisals.
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