Brake & Front End

OCTOBER 5, 2023

High ignitability plugs offer many advantages to drivers, which is why they’re becoming so popular with OE manufacturers. To help you offer the right guidance to your customers, visit ShopSquadOnline.com for recommendations from other service advisors and technicians who are dealing with these customer questions every day.

Service Advisor 130

Service Advisor Engineering Manufacturing Vehicle 130

Brake & Front End

JULY 24, 2024

Your recommendations as a trusted service advisor have a great deal of influence in many of your customers’ purchasing and lifestyle decisions. Let’s be honest – regardless of the politics involved, all of us desire a clean environment for future generations. The automotive industry is a leader in helping to fulfill those promises.

Service Advisor 130

Service Advisor Transportation Manufacturing Engineering 130

Tomorrow's Technician

JULY 22, 2024

Your recommendations as a trusted service advisor have a great deal of influence in many of your customers’ purchasing and lifestyle decisions. Let’s be honest – regardless of the politics involved, all of us desire a clean environment for future generations. The automotive industry is a leader in helping to fulfill those promises.

Service Advisor 130

Service Advisor Transportation Manufacturing Engineering 130

FastTrak Auto Shop Management Systems

JUNE 27, 2023

The Auto Repair Shop Software being used should prompt the service advisor to do this. Recommend Service Intervals Based on Manufacturer Schedule – The vehicle manufacturer usually will have a high degree of credibility with the vehicle owner. Most owners want to take good care of their vehicles.

Automotive Repair 52

Automotive Repair Automotive Service Advisor Auto Repair Shop 52

BA Auto Care

OCTOBER 10, 2023

People usually don’t think about their service advisor, but it is also important to have a skilled service advisor. That’s because there are different ways to accomplish the same repair; a skilled service advisor can help you decide on the best path by explaining what’s involved in each type of service.

Brake Repair 52

Brake Repair Service Advisor Auto Repair Shop Automotive Technician 52

Automotive Training Centre

APRIL 11, 2024

After service advisor training , understanding customer rights and dispute resolution processes will be crucial during your career. This blog post introduces CAMVAP to students in service advisor training. Warranty Application: Disagreements over warranty coverage or how a manufacturer implements its new vehicle warranty.

Service Advisor 264

Service Advisor Automotive Services Auto Mechanic Training Manufacturing 264

Brake & Front End

NOVEMBER 21, 2023

These components were prone to failure and are expensive to manufacture. Around 2004, many manufacturers of AWD systems started to abandon complex transfer case center differentials in favor of less expensive clutches. Most of these systems used viscous differentials and limited-slip differentials with special fluids inside.

Hydraulics 130

Hydraulics Trucking Vehicle Manufacturing 130

AutoSuccess

JUNE 10, 2024

With over four decades of experience in the automotive industry, Brooks’ journey through the automotive sector goes back to his tenure as a service advisor, service manager and director across various manufacturers. He sees several prevailing challenges that hinder customer retention in dealership services.

Service Advisor 52

Service Advisor Consulting Management Education 52

AutoSuccess

OCTOBER 3, 2024

How is your process helping the client to express their needs to the service advisor? How is your service advisor helping the technician to be efficient in his ability to diagnose the car correctly and not miss all possible repairs? There is always room to improve because the manufacturer is constantly changing.

IT 52

IT Service Advisor Management Manufacturing 52

Shop Marketing Pros

SEPTEMBER 6, 2023

The podcast interviews successful automotive aftermarket service professional entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians, coaches, consultants, authors, and leaders from distribution and manufacturing. This isn’t just another interview podcast.

Auto Repair 246

Auto Repair Auto Repair Shop Automotive Mechanic 246

Brake & Front End

MARCH 21, 2024

Most reflashing methods require the use of the four pins in the DLC that are open to the manufacturer. It’s a box and/or cable that is able to connect the PC to the vehicle and communicate with the correct pins on the OBD II connection. Purchasing and setting up a PC can be the most challenging part of reflashing.

Engineering 100

Engineering Vehicle Service Advisor Manufacturing 100

AutoSuccess

JUNE 19, 2024

Today’s managers are facing a mountain of complexity in dealing with customers, manufacturers, service advisors, technicians, upper management and on and on. If you don’t have the information at your fingertips to guide you precisely to where your problems are, where do you start?

Management 52

Management Service Advisor Software Retail 52

AutoSuccess

MARCH 14, 2024

As sales of BEVs continue to grow and the industry moves out of the early-adopter phase, the typical owner will not be as willing to tolerate a less-than-stellar service and ownership experience. On the manufacturer side, a higher rate of BEV recalls is also contributing to an inconsistent experience.

Service Advisor 52

Service Advisor Customer Service Vehicle Trucking 52

Tomorrow's Technician

JANUARY 29, 2024

Today’s scan tools rely on it for their technician assistance features, service information and databases, and many of them are designed to communicate with proprietary software applications, to share information and data with service advisors. I will say, at least in my opinion, every shop should.

Engineering 130

Engineering Customer Service Check Engine Light Electronics 130

Wayne's Automotive Center

FEBRUARY 12, 2019

What Brake Pads Do The service advisers at Wayne’s Automotive Center are knowledgeable and friendly. Your service advisor will check your brake system. Please consult your car manufactures manual for recommended brake fluid change intervals. Both of these methods help the car to slow via friction.

Brake Repair 52

Brake Repair Service Advisor Preventative Maintenance Consulting 52

Auto Alternative

NOVEMBER 14, 2024

Vehicle manufacturers test and determine the best maintenance intervals, which are tailored to each specific make and model. Being aware of these deals can assist you in managing expenses alongside how often your vehicle is serviced, making sure it gets high-quality maintenance without overspending.

Oil Change 52

Oil Change Car Consulting Engineering 52

Driver's Edge

FEBRUARY 23, 2024

You’re also free to consult with one of our service advisors, who would be happy to provide guidance. If you’re unsure of what your tire pressure is supposed to be, you can find your manufacturer’s recommended pressure on the inside of your driver’s door sill.

Auto Repair 52

Auto Repair Oil Change Auto Repair Services Tire Rotations 52

Institute for Automotive Business Excellence

APRIL 4, 2024

From learning the ins and outs of maintaining and servicing a variety of vehicles to managing the day-to-day operations of the shop, I developed a deep appreciation for the complexities of the automotive industry. Dealer Mark-up/Manufacturer’s List: What we see in shops with this strategy is a 38% to 42% parts margin. 3.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Management Service Advisor 52

Virginia Tire & Auto

JULY 13, 2023

Being so professional differentiates us,” she explains, adding that service advisors still wear ties at the front counter. “We People are paying a lot of money for our services. That sense of professionalism and high expectations led Julie to codify a list of values for the team to live by at Virginia Tire & Auto.

Service Advisor 52

Service Advisor ASE Retail Media 52

Auto Mechanic School Edu

JANUARY 22, 2018

In the present day, it takes more than one mechanic to run an auto service and repair shop. General managers oversee service advisors, who rely on parts professionals to deliver products that mechanics use to conduct typical auto repair. They are part of an industry that continues to grow and evolve. It is truly a team effort.

Electric Cars 40

Electric Cars Mechanic Electricity Car 40

Auto Remarketing

MARCH 6, 2025

Information on the tire, including tread depth, age, manufacturer and size, is all fed directly through your DMS and sent directly to the advisor and/or customer. Even with all technology present and coming in the future, the service advisor needs to still be prepared and able to speak to and sell tires.

Oil Change 52

Oil Change Service Advisor Vehicle Automotive 52

AutoSuccess

JULY 15, 2024

Control spending and simplify reimbursement: Dealership administrators have the option to set parameters around spend and usage, and service advisors can attach receipts to repair orders, which are often reimbursed by original equipment manufacturers for warrantied vehicles.

Transportation 52

Transportation Service Advisor Utilities Automotive 52

Brake & Front End

DECEMBER 2, 2024

Some technicians and service advisors might try to replace only one unit at a time to get the customer back on the road. The problem is that most technicians, drivers and service advisors see a shock and strut as a low-tech device. Some shock manufacturers also use multi-weight oils that work like motor oils.

Service Advisor 130

Service Advisor Engineering Vehicle Mechanic 130