Automotive Training Centre

FEBRUARY 23, 2024

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. Explore four best practices for processing payments after service advisor training.

Service Advisor 250

Service Advisor Automotive Services Auto Mechanic Training Management 250

Automotive Training Centre

MARCH 5, 2024

Ontario, with its rich automotive sector and status as a hub for vehicle manufacturing and maintenance, provides a fertile ground for aspiring auto mechanics. Embarking on becoming an auto mechanic apprentice requires stepping into a world of lifelong learning, hands-on experience, and the satisfaction of solving complex problems.

Mechanic 264

Mechanic Apprenticeship Education Automotive Repair 264

CATI

APRIL 10, 2025

If youre passionate about cars and wondering how to turn that passion into a rewarding career, enrolling in an auto mechanic school is one of the smartest steps you can take. Acquire In-Demand Technical Skills The automotive industry is more complex today than ever before. At CATI, you wont just be sitting in a classroom.

Mechanic 62

Mechanic Technical Automotive Diagnostic Testing 62

CATI

APRIL 17, 2025

At an auto mechanic school, learning how to delegate tasks effectively is just as valuable as learning to repair engines or diagnose vehicle issues. In busy automotive shops, service centres, or dealerships, teamwork is key to keeping operations running efficiently. Are you ready to become a mechanic ?

Mechanic 62

Mechanic Automotive Service Advisor Management 62

Auto Service World

SEPTEMBER 19, 2024

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. He outlined expectations for techs and service advisors — but also what they expect from their boss.

Technical 147

Technical Management Service Advisor Consulting 147

CATI

OCTOBER 26, 2023

The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.

Service Advisor 105

Service Advisor Automotive Technical Finance 105

Automotive Training Centre

JANUARY 23, 2024

Service Advisors: Bridging Sales and Service in Automotive School As you’ll discover in automotive school , service advisors connect the sales and service worlds. Service advisors who undergo specialized training programs focus on improving their communication skills and customer service abilities.

Service Advisor 260

Service Advisor Finance Auto Mechanic Training Management 260

Auto Service World

MARCH 25, 2025

After all, being a great mechanic means pushing yourself to continuously improve and thats only possible when you have strong competition. I am by no means the best technician or mechanic, but I did find myself trapped and becoming sour in this same situation. I knew there had to be a better option.

Automotive Technician 165

Automotive Technician Automotive Service Advisor Mechanic 165

CATI

OCTOBER 26, 2023

The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.

Service Advisor 59

Service Advisor Automotive Technical Finance 59

AutoShopOwner

NOVEMBER 15, 2024

With a limited number of vehicle brands to learn, it didn’t take long to become proficient in all areas of automotive repair, from engine mechanical, drivetrain, electrical, steering, suspension, and all other systems. That was back then. Let’s fast forward to today. View full article

Auto Repair Shop 130

Auto Repair Shop ASE ASE Certification IT 130

Brake & Front End

JULY 29, 2024

In a recent interview at the Garage Gurus facility in Southfield, Michigan, Doug Kaufman sat down with Drew Jablonowski to discuss the evolving methods of training service advisors, technicians, and shop owners to effectively handle customer requests and questions.

Automotive Services 130

Automotive Services Automotive Service Advisor Electric Vehicles 130

Brake & Front End

AUGUST 26, 2024

Just go to YouTube and search for “mechanic on dash cam.” Worst of all, they can capture the conversation between the service advisor and technician. Technically, it is in violation of employees’ and shops’ rights for a customer to record inside of your business. Is it Legal?

Service Advisor 130

Service Advisor Technical Vehicle Mechanic 130

Tire Review Magazine

MARCH 12, 2025

We still have a master mechanic there who started two months before I was born. It was a natural transition to the sales counter and a service advisor position. Investing in the Next Generation Fox is involved in high school and technical college automotive programs. I was literally born in the industry, Fox says.

Master Mechanic 59

Master Mechanic Service Advisor Management Education 59

Shop Marketing Pros

SEPTEMBER 18, 2023

A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. At Shop Marketing Pros, we tend to work with the best of the best shops.

Auto Repair Shop 130

Auto Repair Shop Service Advisor Media Auto Repair 130

AutoFix

JUNE 19, 2024

Defining the Role of a Service Writer A service writer, also known as a service advisor, acts as the bridge between customers and the auto repair shop. This role requires a combination of technical knowledge, excellent communication skills, and a customer-centric approach.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Service Advisor Technical 52

Shop Marketing Pros

JUNE 9, 2023

You know how people don’t trust mechanics? They watch Dateline NBC, or they grew up with their father telling them they can’t trust mechanics. They have technical classes, management classes, and marketing classes. I see shop owners who no longer turn wrenches taking technical classes and bypassing marketing classes.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130

Tomorrow's Technician

FEBRUARY 21, 2025

A successful automotive shop owner, hes also a high school auto technology instructor, shaping the minds of tomorrows mechanics. Cars have been evolving dramatically, and I’ve realized the need for friendly, knowledgeable automotive technicians and service advisors, Wimmer explained. I want to support them.

Automotive 130

Automotive Automotive Technician Education Apprenticeship 130