Oil Change Presentation Service Advisor 
AutoFix
AUGUST 6, 2024
While challenges are present, they also bring opportunities to fine-tune operations and provide exceptional service to stand out in a competitive market. Service Advisors: Selling With Their Own Wallet One critical aspect of running a successful auto repair shop is ensuring that your service advisors are not selling with their wallets.
Brake & Front End
JANUARY 9, 2025
If you just sell them shocks and struts, you are asking the customer to exchange money for a parts and service. Presenting your customer with inspection results and benefits of replacement will sell the job without even asking for the sale. Advising and educating a customer about the condition of their car or truck is easy.
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Shop Marketing Pros
OCTOBER 27, 2023
100% of cars get inspected, 100% of the findings are quoted, and 100% of the quote is presented to the client. You have more techs, more service advisors, and more bills to pay. The other thing you want to think about before trying to market around the slow times is, are your business practices solid ? Are you profitable?
Institute for Automotive Business Excellence
APRIL 15, 2020
For example, what if your service advisor isn’t selling well or providing 5-star review worthy customer service? Get them in , the industry’s best service advisor training and watch as your service advisor begins to sell well and provide top customer service!
Shop Marketing Pros
JUNE 9, 2023
In direct mail, you’re promoting an oil change special. Your billboards talk about your 30 years of service and ASE certifications. The most common phone skills issues we hear when listening to calls include: The service advisor sounds grumpy or hurried when answering the phone. See the bullet point above.
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