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Avoid quickly turning around customers

Auto Service World

Automotive coach Alan Beech told attendees of the Automotive Aftermarket Retailers of Ontario’s recent Trade Show & Training Event that it’s time to rethink the “quick turnaround” approach. Because you’re trying to build a book of solid, loyal customers. This one is clearly not going to fit in. Can I build on that?

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Valvoline Inc. Opens Its 1000th Franchise Location

Tomorrow's Technician

has opened its 1000th franchise-operated location under its Valvoline Instant Oil Change and Great Canadian Oil Change brands. The 1000th location, in Raleigh, North Carolina, is a three-bay service center operated by QAS, adding to its portfolio of 166 Valvoline Instant Oil Change locations across 13 states.

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Valvoline Celebrates Female Service Center Employees

Brake & Front End

“In fact, at Valvoline, we have coined this as ‘oil change-xiety’ – that anxious feeling you get when your routine maintenance light comes on,” Carpenter added. When to Have Tires Rotated: Rotating tires isn’t necessary with every oil change.

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Valvoline Celebrates Female Service Center Employees

Tomorrow's Technician

“In fact, at Valvoline, we have coined this as ‘oil change-xiety’ – that anxious feeling you get when your routine maintenance light comes on,” Carpenter added. When to Have Tires Rotated: Rotating tires isn’t necessary with every oil change.

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Customer satisfaction with EV service lags behind gas vehicles, J.D. Power study finds

Auto Remarketing

Power director of automotive retail John Tenerovich said. That phenomenon proves true across all service types oil changes, repair, tires and brakes. Among mass-market brands, recall-only service satisfaction averaged 829, but adding an oil change lifted that score to 858. Communication: J.D.

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Unified Communication: It’s in the Numbers

AutoSuccess

Outside of sales, it can also show a service department that is scheduling numerous oil changes that they should start asking customers about getting a tire rotation too. Automotive Retail and the Future With all this technology at dealers’ fingertips, where can the industry go from here? We’re getting service from human beings.

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Tire Discounters partners with the Atlanta Braves for home run promotion

Tire Review Magazine

Tire Discounters will partner with the Atlanta Braves as the official tire retailer partner for the Major League Baseball (MLB) team. When the Braves hit home runs, fans will save on new tires plus a free alignment and a free oil change with our Tire Discounters Round Tripper Promotion.”