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Leading Through Service: Nick Fox of Gills Point S Shares His Tire Industry Story

Tire Review Magazine

His father initially worked at a Husky truck stop, doing over-the-road jobs. Landscaping and cleaning was my start, and through work ethic and proving that I wanted to learn more, I was then allowed to work on tires and then oil changes. It was a natural transition to the sales counter and a service advisor position.

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Customer satisfaction with EV service lags behind gas vehicles, J.D. Power study finds

Auto Remarketing

While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D. That phenomenon proves true across all service types oil changes, repair, tires and brakes. The post Customer satisfaction with EV service lags behind gas vehicles, J.D.

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Auto Repair Industry Podcast List

Shop Marketing Pros

Other Great Automotive Industry Podcasts 1023 Diesel Shop Talk Podcast Podcast Host : Dustin Hogate Podcast Format : Audio/Video Podcast Description: 1023 Diesel Podcast Trucks – Business – Horsepower… Information and conversation on old trucks, how to make power, and how to build a truck with the right parts the first time.

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How To Market Around The Slow Times In Auto Repair

Shop Marketing Pros

You have more techs, more service advisors, and more bills to pay. Your client list can be segmented to send texts encouraging people who have been given quotes on work that they haven’t chosen to have performed yet, or it can be sent to people who are due for oil changes and maintenance.

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Technician Spotlight- Rick L.

Wrench

Service Advisor Rick, thanks for setting a high standard for technicians nationwide! Wrench is a full-service auto repair shop without the shop! Our mobile mechanics service all types of cars and trucks, offering everything from oil changes and tune-ups to brake jobs and no-starts. ” Zach Z.,

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How To Answer Customer Ride Control Questions

Brake & Front End

If you just sell them shocks and struts, you are asking the customer to exchange money for a parts and service. Advising and educating a customer about the condition of their car or truck is easy. Presenting your customer with inspection results and benefits of replacement will sell the job without even asking for the sale.

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