Retail risk increases with disjointed delivery
Auto Service World
JULY 26, 2024
A disjointed delivery process could hinder retailers’ success in today’s competitive e-commerce environment, according to a new report by nShift.
Why there’s concern over falling auto retail numbers
Auto Service World
SEPTEMBER 18, 2024
June’s automotive retail sales data revealed notable declines across various segments, including those in the aftermarket, raising concerns within the industry. DesRosiers Automotive Consultants (DAC) reported a “worrying” drop in automotive retail sales for June, with declines observed across multiple segments. per cent decline.
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How Automotive Technology Retail Companies Are Testing Generative AI
Automotive Training Centre
MAY 3, 2024
This technology allows machines to produce content and solutions traditionally created by humans, significantly impacting automotive technology retail companies, including Tekion, TrueCar, Cox Automotive, and Car Now. One of the most groundbreaking developments in recent years has been the advent of Generative Artificial Intelligence (AI).
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TireHub Partners with R.O. Writer Shop Management Software
R.O. Writer
DECEMBER 19, 2022
tire and automotive retailers the full passenger and The post TireHub Partners with R.O. Writer Shop Management Software appeared first on R.O. We are proud to announce that R.O. Writer has partnered with TireHub. TireHub is a national tire distributor that delivers to U.S.
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CDK Introduces New Software Certifications for Dealership Employees
AutoSuccess
OCTOBER 14, 2024
CDK, an automotive retail software provider, has announced the launch of new software certifications and courseware aimed at equipping dealership employees with the necessary skills and credentials to excel in the evolving consumer vehicle purchase and service journey. The certification program offers U.S.
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Space Auto Launches Seamless Digital Retailing & Digital Desking Feature
AutoSuccess
JANUARY 30, 2024
Space Auto has announced a new integrated Digital Retailing and Digital Desking feature as part of its software suite beginning in January 2024. The Space Auto Digital Desking platform will connect instantly to a customer’s Digital Retailing portal.
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Identifying Gaps in Digital Retailing Solutions & 5 Easy Fixes
AutoSuccess
JANUARY 19, 2024
We discussed how the market continues to evolve and push further into a digital retailing-first approach, despite many dealerships simply not being ready for the change. Among the most glaring issues are the lack of personalization and consistency across digital retailing solutions.
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RouteOne Introduces On-Demand Digital Retailing Solutions
AutoSuccess
JANUARY 18, 2024
RouteOne has introduced RouteOne On-Demand, a suite of API services that power enterprise-level digital retailing solutions. The post RouteOne Introduces On-Demand Digital Retailing Solutions appeared first on AutoSuccessOnline.
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The imminent disruptive shifts in the aftermarket
Auto Service World
NOVEMBER 20, 2024
“The industry, dominated by OEMs and major Tier 1 suppliers, faces significant disruption as automakers pivot strategies around EVs and component sourcing, forcing retailers and consumers alike to re-think their approaches to aftermarket parts and services,” the report said.
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Dave Cantin Group Introduces AI-Powered Dealer Data-Mining Software
AutoSuccess
MAY 22, 2024
Using its new AI-powered data-mining software, retail automotive advisory firm Dave Cantin Group (DCG) can now provide accurate, reliable data-driven valuations for any new-car dealership in the United States, regardless of brand, location or direct input from the dealership. franchise dealerships. Jump IQ is only available via DCG.
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Bridgestone Takes Stake in Halfords’ Avayler Software Company
Tire Review Magazine
DECEMBER 1, 2023
Halfords Group plc said Bridgestone acquired a 5% stake in its automotive Software as a Service (SaaS) business, Avayler, valuing the business that was launched in July 2021, at over $60 million. The post Bridgestone Takes Stake in Halfords’ Avayler Software Company appeared first on Tire Review Magazine.
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Bridgestone Takes Stake in Halfords’ Avayler Software Company
Tire Review Magazine
DECEMBER 1, 2023
Halfords Group plc said Bridgestone acquired a 5% stake in its automotive Software as a Service (SaaS) business, Avayler, valuing the business that was launched in July 2021, at over $60 million. The post Bridgestone Takes Stake in Halfords’ Avayler Software Company appeared first on Tire Review Magazine.
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Partnership Brings Impel’s Generative Conversational AI to CDK Retail Suite
AutoSuccess
FEBRUARY 2, 2024
Impel announced in a press release that Impel’s advanced generative conversational AI platform will become a capability of the CDK Modern Retail Suite within the CDK Dealership Xperience, an open and integrated platform that transforms how dealers sell and service cars and operate their businesses simply in a modern and digital world.
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What makes the most impact on a customer
Auto Service World
AUGUST 21, 2024
Image credit: Depositphotos.com In an era where the online retail market is more crowded than ever, a positive brand experience, especially during delivery, holds the key to winning over consumers, a recent report outlined. It shows the need for retailers to prioritize flexible and efficient delivery services.
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How Auto Retailers Leverage Advanced Connected Vehicle Data
AutoSuccess
MAY 15, 2024
Fleet allocations will only continue to grow, and it is important for fleets and auto retailers to identify new solutions via advanced connected vehicle data to maintain profits and customer expectations. The post How Auto Retailers Leverage Advanced Connected Vehicle Data appeared first on AutoSuccessOnline.
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Are Your TPMS Tools Updated? They Should Be
Brake & Front End
NOVEMBER 21, 2023
The event, which was held at Joe’s Garage (Booth J9034), featured representatives from each manufacturer speaking on recent TPMS service issues that were severely impacting shops and parts retailers across the country. Having updated software was absolutely essential with the introduction of the latest generation of TPMS sensors.
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How Auto Retailers Are Leveraging Advanced Connected Vehicle Data for Optimized Lot Management Solutions
AutoSuccess
APRIL 9, 2024
Fleet allocations will only continue to grow, and it is important for fleets and auto retailers to identify new solutions via advanced connected vehicle data to maintain profits and customer expectations. These constraints have impacted vehicle acquisition, parts sourcing and transport of new vehicles. For more information, visit [link].
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The CDK Cyber Attack Hit More Than Dealers
Brake & Front End
JULY 30, 2024
I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.
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The CDK Cyber Attack Hit More Than Dealers
Tomorrow's Technician
JULY 30, 2024
I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.
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Proactive Outreach Strategies That Deliver Tailored Experiences
Solera
AUGUST 26, 2024
Understanding Proactive Outreach in Automotive Retail Proactive outreach involves anticipating customer needs and addressing them before they arise. Looking Ahead: The Future of Proactive Outreach in Automotive Retail The future of proactive outreach in automotive retail is promising.
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CDK Extends Relationship with Sonic Automotive
AutoSuccess
OCTOBER 3, 2024
to provide its dealerships with the CDK Dealer Management System (DMS) and its Dealership Xperience Modern Retail Suite , a set of software tools that connects the consumer-to-dealer buying journey into a single, unified transaction for a more satisfying experience.
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Embracing the Future: Implementing and Maintaining Modern Technologies at Your Dealership
Solera
JULY 25, 2024
Customer Relationship Management (CRM) Software CRM is your secret weapon for managing leads, customer interactions, and marketing campaigns. Digital Retailing Tools Online vehicle listings and virtual showrooms are the new normal. Digital Retailing Tools Online vehicle listings and virtual showrooms are the new normal.
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The CDK Cyber Attack Hit More Than Dealers
Tomorrow's Technician
AUGUST 6, 2024
I had no idea what CDK was until I made the connection that most of the parts pros complaining were at new car dealerships.CDK Global is a company that makes software to run new car dealerships called a DMS. The software is integrated into the sales, service and parts operations. It even handles the payroll for technicians.
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CDK Hosts 4th Annual CDK CONNECT
AutoSuccess
OCTOBER 17, 2024
The virtual event will welcome dealers, OEMs and software development partners to hear fresh perspectives on how automotive retail continues to adapt to industry trends and what dealers can do to strengthen revenue. CDK will host its fourth annual CDK CONNECT on Tuesday, Oct. 22 at 11 a.m.
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4 Essential Skills to Put on Your Resume After Auto Parts Training
Automotive Training Centre
JUNE 7, 2024
Whether you’re aiming for a position in a retail auto parts store, a dealership, or a service center, showcasing the right skills on your resume is crucial. Inventory Systems : Mention your familiarity with inventory management software and systems, which can streamline operations and improve accuracy.
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Executive Spotlight with Nick Askew of Space Auto
AutoSuccess
NOVEMBER 7, 2023
Space Auto is a cloud-based, dealership software designed to work across one platform with websites, retailing and communications optimized to generate more traffic, convert more leads and sell more cars. Visit Space.Auto. Watch the video above to learn more about this and more!
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Volie Joins FordDirect to Expand The Shop
AutoSuccess
MARCH 7, 2024
Volie announced in a press release it has partnered with FordDirect , a joint venture between Ford dealers, Lincoln retailers and Ford Motor Company, to join the e-commerce platform for dealer solutions called The Shop. The key components of the software include: The Communication Manager. Grow business through outbound calls.
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Change Is Key in the Automotive World: How You Can Build an Adaptive Culture
Solera
AUGUST 18, 2024
From CRM systems that help understand customer needs to digital retailing tools that offer seamless experiences, leveraging the right technology can significantly improve dealership operations. Digital Retailing enhances online interactions by providing a robust platform that integrates online and offline experiences.
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Reynolds and Reynolds Partners with Skaivision
AutoSuccess
NOVEMBER 15, 2024
The Reynolds and Reynolds Company announced its investment in and collaboration with Skaivision, creators of the first smart space Computer Vision AI software for automotive dealerships. Imagine marrying the visual reality of dealership interactions with the software tasks. Very powerful in terms of time savings and transparency.”
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Elywhere Launches in North America
Tomorrow's Technician
MARCH 12, 2024
Advanced energy flow management software optimizes grid performance, facilitating deployment in regions facing power constraints, from weak grids to inconsistent renewable production; this minimizes impact and stabilizes the grid through services like frequency support and local flexibility, the company added.
DealerOn Acquires Sincro from Ansira
AutoSuccess
OCTOBER 1, 2024
By integrating Sincro’s technology offerings into its existing suite of best-in-class products and services, DealerOn is positioned to continue providing dealerships with a more comprehensive set of digital tools, including enhanced website, vehicle inventory, advertising, retailing and SEO capabilities. Canaccord Genuity Group Inc.
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Career Spotlight: How To Become A Warehousing Clerk After Auto Parts Training
Automotive Training Centre
MAY 14, 2024
– Order Fulfillment: Preparing, packing, and shipping orders to customers or retail outlets. Consider pursuing additional training in inventory management software, such as SAP or Oracle , and courses in supply chain logistics to broaden your understanding of warehouse operations.
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Digital Transformation: How to Adapt to Changing Consumer Behavior
Solera
MARCH 21, 2024
Streamlining processes with inventory management software ensures that your dealership is agile in responding to market demands. Explore innovative tools that streamline processes and enhance pricing strategies through specialized inventory management software, enabling dealerships to stay competitive by improving the customer experience.
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WarrCloud Chosen as Warranty Processing Provider for FordDirect’s The Shop
AutoSuccess
FEBRUARY 22, 2024
WarrCloud recently announced in a press release its selection as the exclusive provider for The Shop , the new one-stop dealer e-commerce platform by FordDirect, a joint venture between Ford dealers, Lincoln retailers and Ford Motor Company. “In
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Reynolds and Reynolds to hold Automotive Amplifiers Contest
AutoSuccess
MAY 20, 2024
The Reynolds and Reynolds Company , a developer of technology and software for automotive dealerships, announced the 2024 Automotive Amplifiers Contest. The nine finalists will receive a VIP ticket to this year’s Reynolds Retail Summit: Amplify 2024, which includes flight, meals, accommodation and full access to the summit.
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Cox Automotive Deal API Enhances Car Buying with Omnichannel Connectivity
AutoSuccess
NOVEMBER 18, 2024
This API allows original equipment manufacturers, lenders and independent software partners to maintain consistent deal data across various platforms, simplifying the car buying and selling process. Independent software partners can update deals in their systems, which are then stored in the API and accessible to other connected systems.
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CDK Global 2023 Cybersecurity Report Reveals Rise in Dealership Cyberattacks
AutoSuccess
NOVEMBER 13, 2023
Ninety percent of automotive retailers are getting serious about their dealership cybersecurity plans, yet they are still succumbing to data breaches at an alarming rate, according to a recent study by CDK Global , a leading automotive retail software provider.
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Maximizing Automotive Dealership Performance
AutoSuccess
SEPTEMBER 26, 2024
With a career spanning my entire adult life in the automotive industry, I have witnessed firsthand the gradual evolution of retail (where I began), which has been greatly accelerated by the COVID-19 pandemic. CRM software empowers sales teams to track leads, manage interactions and personalize communications effectively.
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Former Cox Automotive and LivePerson Executive Joins Impel
AutoSuccess
MAY 17, 2024
Dowd brings more than thirty years of automotive retail experience to Impel , having previously served in leadership positions at Cox Automotive and Contact At Once! Dowd has a history of success in high-growth environments and has successfully scaled software-as-a-service (SaaS) companies, including AutoMart.com (acquired by AutoTrader.com).
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Volie Integrates with ActivEngage
AutoSuccess
JUNE 18, 2024
Volie , a provider of automotive BDC software, has created a seamless integration with ActivEngage , an automotive chat and text communication platform. ” ActivEngage and Volie are founding members of the Vendor 20 Group (V20), the first automotive retail vendor 20 group.
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Better Car People Acquires Proactive Dealer Solutions
AutoSuccess
JUNE 18, 2024
The union combines BCP’s lead engagement platform, generative AI for SMS/email and BDC operations with PDS’s Brooke AI Digital Voice Assistant, BDC technology and in-store retail performance consulting and training. BCP is creating an industry-leading omnichannel engagement platform to solve modern retail challenges.
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Where used-car sales are headed this year & the best sellers from 2023
Auto Remarketing
JANUARY 10, 2024
million and retail used sales (those involving a dealer) projected to climb from 19.0 Software, marketing, and data firm ZeroSum also. Used-vehicle sales are expected to increase just under 1% this year, according to a forecast from Cox Automotive, with overall used volume expected to climb from 35.9 million sales to 36.2
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FrogData Unveils Major AI Factory Upgrade
AutoSuccess
JUNE 3, 2024
The FrogData AI Factory, lauded as the automotive industry’s first AI-powered hub for retail operations, leverages a comprehensive data platform that encompasses all dealership data. “Today’s upgrade marks a significant milestone in our mission to transform automotive retail operations,” said Tej Soni, CEO of FrogData.
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Autosoft Collaborates with AWS for Seamless Car Buying
AutoSuccess
JANUARY 9, 2024
Autosoft has announced in a press release its collaboration with Amazon Web Services (AWS), Inc to provide a seamless flow of data through dealership management software to allow for a revolutionary way of car buying for consumers. Autosoft will be featured by AWS at CES 2024 in Las Vegas.
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