Auto Service World

MARCH 25, 2025

All too often, a shop will write up a repair order filled with technical jargon that only someone with expert knowledge of vehicle repair will understand. Speaking at the Automotive Aftermarket Retailers of Ontario, he challenged shop owners to ensure their staff are talking to their customers in a more simple way.

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Consulting Service Advisor Retail Technical 194

AutoSuccess

FEBRUARY 4, 2025

Cox Automotive showcased new retail and wholesale solutions designed to fuel the future of car buying and selling during NADA Show 2025, the National Automotive Dealers Association’s annual convention, in New Orleans. As noted in its forecast for 2025 , Cox Automotive is expecting further industry growth in the year ahead.

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Retail Automotive Vehicle Management 52

Auto Service World

MARCH 11, 2025

DesRosiers Automotive Consultants (DAC), in collaboration with the Automotive Aftermarket Retailers of Ontario (AARO), conducted a survey to understand the sector’s performance and expectations for 2025. 2024 was no exception with most aftermarket retailers seeing robust sales increases.

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Retail Consulting Automotive Management 130

Auto Service World

DECEMBER 4, 2024

And to stay focused on their key customers, they don’t accept any retail requests — everything is wholesale. Our customer base is on-hoist orders for automotive shops and we don’t really deal with retail at all,” Black explained. “We We’re not dealing with retail. We’re not dealing with retail. They really are.

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Retail Management Automotive Customer Service 278

Auto Remarketing

JANUARY 14, 2025

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. These tools will not only flag at-risk vehicles but also provide actionable recommendations for mitigating that risk.

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Retail Management Vehicle Media 59

Auto Service World

JANUARY 28, 2025

Why time matters in inspections Vehicle inspections are the foundation of every repair order. Technicians should spend 35 to 45 minutes carefully inspecting each vehicle. When a technician has the time to inspect all components, catch wear and tear and identify problems early, it ensures the vehicle is in optimal condition.

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Service Advisor Vehicle Automotive Consulting 214

Auto Service World

APRIL 23, 2024

The Automotive Aftermarket Retailers of Ontario (AARO) announced a partnership with EEZE, a platform for peer-to-peer auto sales. The move was made to enhance the safety and reliability of private vehicle transactions in Ontario.

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Retail Automotive Vehicle Auto Repair 277

AutoSuccess

JANUARY 24, 2025

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. These tools will not only flag at-risk vehicles but also provide actionable recommendations for mitigating that risk.

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Retail Management Vehicle Media 52

Auto Service World

MARCH 20, 2025

Reflecting on the macroeconomic environment in 2024, the start of 2024 saw mechanical retail service locations performing well. While OEM sales showed signs of recovery, consumers grappled with the dual challenges of elevated vehicle prices stemming from inflation and increased borrowing costs. However, this cycle has been atypical.

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Automotive Services Retail Automotive Mechanic 130

Tomorrow's Technician

NOVEMBER 1, 2024

Key markets in the electric vehicle (EV) transition are falling behind in their goals for public charging infrastructure, according to McKinsey. However, the industry must address key blockers to effective service for fuel retailers to build a reliable and profitable EV charging business. The data reveals that the U.S.,

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Retail Electric Vehicles Electricity Vehicle 130

Auto Service World

MARCH 27, 2025

John Cochrane, Executive Director | Automotive Aftermarket Retailers of Ontario The automotive service industry is at a crossroads. The growing complexity of vehicles makes ongoing training essential. While change is inevitable, apathy among some shop owners and technicians poses significant risks.

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Car Automotive Services Preventative Maintenance Automotive 147

AutoSuccess

NOVEMBER 6, 2024

Even with this activity, many dealers report that markdowns do not always lead to increased traffic to Vehicle Detail Pages (VDPs), with about one-third of dealers seeing improved VDP views only 25% of the time. Real-time pricing optimization, driven by AI, can ensure that vehicles are priced competitively while maintaining profitability.

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Retail Management Automotive Utilities 40

Auto Remarketing

NOVEMBER 27, 2023

An overwhelming percentage of car dealers who use digital retailing tools are reporting encouraging results, according to the latest research by Cox Automotive. The top benefit of digital retailing, according to both dealers and customers, is the time saved, cited by 60% of dealers and 93% of shoppers.

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Retail Media Automotive Finance 111

Auto Remarketing

AUGUST 23, 2024

The slowdown in supply of later-model used vehicles is already having an impact in the retail car market, according to industry analyses released this month. Cars Commerce said in its latest Industry Insights Report that used-car inventory was up 1% year-over-year in July, due mostly to inventory of sub-$30,000 vehicles climbing 9%.

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Used Cars Retail Car Vehicle 105

Auto Remarketing

NOVEMBER 27, 2024

The year-over-year growth isn’t quite as steep as it was in prior months, but used electric vehicles are still flying off dealership lots and auction yards, according to respective analyses from Cox Automotive and the National Auto Auction Association. In its latest EV Market Monitor, Cox Automotive reported there were.

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Retail Electric Vehicles Automotive Electricity 52

Auto Remarketing

MARCH 13, 2024

The “dramatic” declines in used electric vehicles last month no doubt caused some head-scratching for those in the business of remarketing or retailing these cars, but the near 32% drop may open up some opportunities for consumers and dealers alike.

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Retail Electric Vehicles Electricity Vehicle 98

Auto Service World

MARCH 19, 2025

At the start of 2024, mechanical retail service locations were performing well. Historically, the automotive aftermarket demonstrates an inverse relationship with economic conditions: In prosperous times, new vehicle sales increase, reducing the average vehicle age and lease/finance turnovers, which dampens aftermarket service revenue growth.

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Retail Mechanic Automotive Banking 130

Auto Remarketing

MAY 23, 2024

Wholesale vehicle prices fell nearly 12% year-over-year in April and have continued modest month-over-month declines in May, according to the latest Kontos Kommentary report from ADESA chief economist Tom Kontos. On the retail side, J.D. Overall wholesale values last month came in at $14,559, down 11.7% Prices were down 0.3%

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Retail Used Cars Car Vehicle 98

Auto Remarketing

NOVEMBER 14, 2023

When it comes to used-car retail prices, the third quarter pointed to a “return to normalcy,” a trend that was particularly evident by this metric: late-model used cars have prices that are “notably below” those of new vehicles. drop in used vehicle prices compared to the typical 0.7% decrease observed from 2015-2019.”

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Used Cars Retail Car Vehicle 111

Auto Service World

JANUARY 16, 2025

It is the shops responsibility to ensure the vehicle is safe upon return to the client. While its important for shops to generate an average repair order that supports the financial viability of the business, transparency and communication with clients are the key.

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Service Advisor Automotive Services Management Professional Services 263

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. Electrified vehicle owners averaged 51 points less among mass-market vehicles and 57 points less in the premium sector, which J.D. Powers 2025 U.S. In a news release, J.D.

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Vehicle Service Advisor Oil Change Retail 52

Auto Remarketing

MARCH 18, 2024

As the world gradually emerges from the shadows of COVID-19, a significant shift in the car retail landscape is becoming increasingly apparent, particularly in the electric vehicle sector. Dealerships that embrace this change are poised to thrive in the new era of automotive retailing.

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Retail Car Consulting Automotive 98

Automotive Training Centre

JULY 5, 2023

Whether you prefer the fast-paced environment of a dealership, the autonomy of a retail repair shop, the creativity of a specialty shop, the challenge of heavy-duty truck repair, or the freedom of owning your own business, there is an exciting and fulfilling career waiting for you.

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Auto Mechanic Training Mechanic Automotive Repair Retail 246

Automotive Training Centre

MARCH 19, 2025

Auto body estimators play a crucial role in the collision repair process, assessing vehicle damage and determining the cost of repairs. Understanding the Role of an Auto Body Estimator Auto body estimators evaluate damaged vehicles and prepare repair cost estimates. What career opportunities are available for an estimator?

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Automotive Insurance Collision Repair Automotive Repair 165

Auto Remarketing

FEBRUARY 12, 2025

Incentives on new vehicles: remember those? of Equipped Retail Typical new-car prices in 2022, according to Black Book, new-vehicle incentives have climbed the past two years. Theyre back in a big way. After hitting a trough of 2.9% That was especially evident towards the end of 2024.

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Used Cars Car Retail Vehicle 94

Auto Remarketing

FEBRUARY 1, 2024

Used-vehicle prices were down again as January ended, but the pace of depreciation is decelerating, according to the latest report from Black Book. The high end of each category’s price range has also fallen by at least $1,000 as dealers act to move the most expensive used vehicles,” the report said. Cars were down $400.

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Retail Used Cars Trucking Car 98

Auto Service World

AUGUST 29, 2024

With the rising prices of new vehicles, car owners are placing greater emphasis on maintaining their current vehicles. A survey of 2,000 American car owners, conducted by Talker Research on behalf of Pennzoil, found that 73 percent of respondents are taking better care of their vehicles as new car prices continue to climb.

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Car Retail Vehicle Management 287

Auto Remarketing

FEBRUARY 16, 2024

It was good news, bad news for the retail used-car market in January. Our proprietary and highly exclusive data from the Cars Commerce platform empowers consumers and automotive retailers alike with the most up-to-date information on pricing, inventory and demand so they can make better buying and selling decisions,” Lindland said.

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Used Cars Retail Car Vehicle 105

Auto Service World

MARCH 4, 2025

The study highlighted the growing satisfaction among electric vehicle (EV) buyers, who are leading the way in satisfaction during the car-buying process. ” New-vehicle buyers reported a record 75 per cent satisfaction rate with the overall shopping experience, the highest in the study’s history.

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Car Finance Vehicle Automotive 130

Automotive Training Centre

JUNE 7, 2024

Whether you’re aiming for a position in a retail auto parts store, a dealership, or a service center, showcasing the right skills on your resume is crucial. Highlight Your Technical Knowledge Gained During Auto Parts Training Auto parts training equips you with extensive technical knowledge about vehicle systems and components.

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Technical Customer Service Management Retail 264

AutoSuccess

JANUARY 30, 2025

izmocars has launched izmoemporio , a revolutionary digital retail enablement platform that elevates the online car shopping experience. Today’s digital retail solutions often assume that car buyers have already decided on the exact vehicle they wish to purchase.

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Retail Automotive Vehicle Car 52

Auto Remarketing

JULY 30, 2024

Perhaps it’s jumping to conclusions, but the only segment in Black Book’s tracking to squeeze out a wholesale value uptick last week might relate to vehicles in position to solve one of the pressing current challenges to get cars financed and retailed.

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Vehicle Retail Finance Used Cars 105

Auto Remarketing

FEBRUARY 10, 2025

Industry observers releasing wholesale vehicle price indices last week noted uncertainty and surprises in the market to begin the year. At Black Book, the Used Vehicle Retention Index came in at 146.3 Unresolved issues include tariffs, interest rates and incentives for electric vehicles. last month, down 1.2%

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Vehicle Retail Automotive Electric Vehicles 52

Auto Service World

OCTOBER 17, 2024

Traditionally, many gas stations are affiliated with retail store chains, which enables owners to both sell fuel and attract customers to diversify their revenue stream. The joint gas station and convenience store business model could also be adopted to EV charging stations,” Zheng said.

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Electric Vehicles Retail Electricity Vehicle 278

AutoSuccess

FEBRUARY 28, 2025

With the average price of new vehicles hovering around $48,000 and interest rates for auto loans reaching their highest levels in decades, many potential buyers found themselves priced out of the market. Vehicle service contracts emerged as a focal point. However, significant opportunities for growth and innovation remain.

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Retail Finance Vehicle Insurance 40

Auto Service World

OCTOBER 9, 2024

I enjoy learning about new technology in vehicles, the new EV vehicles [are] exciting,” one respondent wrote when given the opportunity to explain their answer. I find the retail customer is more informed these days but not with the best information most times,” one counter pro mentioned. How do they deal with this?

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Retail Technical Manufacturing Vehicle 263

Auto Service World

SEPTEMBER 27, 2024

The automotive aftermarket will have access to even more electric vehicle experiences, along with the usual industry trend insights at AAPEX this year during Industry Week. He’ll go through how the automotive aftermarket continues to evolve with the changing new vehicle market, the path to electrification and the aging vehicle fleet.

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Electric Vehicles Retail Automotive Electricity 257