Remove Service Advisor Remove Software Remove Utilities
article thumbnail

The Importance of Effective Collaboration for Service Advisor Training Students

CATI

The role of a service advisor is primarily customer-facing. With that said, service advisors in auto body shops or dealerships are also responsible for overseeing workflow in these businesses, meaning they’ll constantly interact with technicians, mechanics, and other employees in the workshop.

article thumbnail

Not Sure Where to Start with Digital Vehicle Inspection Software?

Autoflow

This blog is made for automotive professionals — mechanics, shop owners, and service advisors — navigating the transition from traditional paper inspections to utilizing cutting-edge digital vehicle inspection software. There are also several questions that seemingly have no easy answers: “What software do I use?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Best Practices for Processing Payments After Service Advisor Training

Automotive Training Centre

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. In essence, service advisors ensure customer satisfaction while driving the business’s revenue through service and sales.

article thumbnail

A Deep Dive into Shop Management Software – What You Need to Know as a Shop Owner

Autoshop Solutions

With 40 percent of current shop owners planning to retire in the next five years, a new wave of shop owners is implementing their own software stack. They manage techs and service advisors, finances, and just about every aspect of their business. Want to learn more about Autoshop Solutions’ services?

article thumbnail

The Evolving Automotive Customer Experience

AutoSuccess

Shoppers demanded real-time customer service and dealers answered. With the introduction of software solutions utilizing chatbots or AI-driven natural language processing for inbound phone calls, the dealership’s customer service departments could support the increasing requirements for real-time engagement.

article thumbnail

COMMENTARY: 9 places where dealers can find cost savings & margin preservation

Auto Remarketing

Utilizing a data-driven stocking strategy tailored to your market is critical, and inventory optimization software can help ensure you have the right mix of used vehicles. Implement a policy on discounting parts and service; many dealers offer discounts on service that are not warranted.

Retail 98
article thumbnail

RedCap by Solera Elevates Dealership Transportation Solutions

AutoSuccess

Uber for Business , Uber’s enterprise arm, recently announced it is now the exclusive rideshare solution for RedCap by Solera , a leading software company enhancing automotive service processes in dealerships nationwide. The new rideshare integration enables RedCap customers to arrange on-demand rides through Uber for Business.