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Unlocking Service Drive Revenue: The Critical Role of Technician Inspections

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Over a monthly timeframe, analyzing why one technician might caution 20 and fail six vehicles in the brake category, while a neighboring technician cautions seven and fails two with a similar report volume and mileage, becomes pivotal.

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Car Wars Announces Innovative Updates and Solutions at NADA 2024

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. • CRISP Phone Training for Service Departments: Enroll service advisors in an ongoing certification program designed to enhance their skills in handling service opportunity calls, declined services and overcoming customer objections.

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Ashlee Church: #NotLikeTheOtherGuys

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The Environmental Protection Agency accused Volkswagen of equipping its diesel vehicles with software designed to manipulate emissions tests, and while litigation was pending, Volkswagen dealers had to issue a stop sale on all their TDI vehicles. To learn about more Vehicle Care RockStars, visit www.VehicleCareRockStars.com.