Service Advisor Used Cars Vehicle 
AutoSuccess
APRIL 11, 2024
Over a monthly timeframe, analyzing why one technician might caution 20 and fail six vehicles in the brake category, while a neighboring technician cautions seven and fails two with a similar report volume and mileage, becomes pivotal.
AutoSuccess
FEBRUARY 1, 2024
. • CRISP Phone Training for Service Departments: Enroll service advisors in an ongoing certification program designed to enhance their skills in handling service opportunity calls, declined services and overcoming customer objections.
AutoSuccess
FEBRUARY 16, 2024
The Environmental Protection Agency accused Volkswagen of equipping its diesel vehicles with software designed to manipulate emissions tests, and while litigation was pending, Volkswagen dealers had to issue a stop sale on all their TDI vehicles. To learn about more Vehicle Care RockStars, visit www.VehicleCareRockStars.com.
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