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Given continued used-car supply woes, trade-ins remain win-win for dealers & consumers

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million-unit deficit in the number of 1- to 3-year-old vehicles expected to re-enter the pre-owned car market in the near future, leading to a “sparse and expensive” picture for dealers’ used-car inventories, Cars Commerce says in its 2024 Automotive Trends report released Wednesday. There is roughly a 10.2

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Cars.com Recognizes Top Dealers

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Dealers can track what consumers think of their business if they utilize Cars.com’s Experience Report. Brands With the Best Experience While individual dealerships play a crucial role in shaping the car-buying experience, a brand’s overall reputation also influences consumer trust and loyalty.

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FrogData Unveils AI-Connected Dealership Platform

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By utilizing AI models trained specifically for automotive retail challenges, FrogData is setting a new standard in how dealerships leverage technology for business growth, the company said. Enhancing Customer Relationships: Utilizing predictive analytics to personalize marketing efforts and improve customer engagement.

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From Sale to Service: Building Loyalty and Profitability Post-Sale 

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By securing a VSC post-sale, dealers can lock in this relationship, encouraging repeat business for future car purchases. Additionally, a well-maintained car with a solid service record becomes a valuable trade-in option, presenting an opportunity to enhance the dealerships used car inventory with well-cared-for vehicles.

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Navigating Shrinking Margins: Acquisition Lessons from the Stock Market for Dealers

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This stands in sharp contrast to dealers who often face the challenge of uncertainties in used car acquisitions due to a lack of comprehensive data. There’s a significant technological gap between the resources available to stock investors and those used by dealers.

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COMMENTARY: Shifting gears & key takeaways from the Lotlinx Q4 report

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The used vehicle market also saw growth in hybrid and EV sales. Hybrid sales rose by 8% quarter-over-quarter, while used EVs maintained steady growth. Despite these gains, ICE vehicles still constitute the majority of used car sales, reflecting a more gradual shift in the transition to electrification.

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COMMENTARY: 9 automotive retail trends to watch for the rest of 2024

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While part of this influx is due to the arrival of 2025 models, buyers are approaching the market with more caution and are considering used cars as opposed to new. Dealers should consider how they advertise specific vehicles to consider all the factors that impact the car buying process, such as consumer behavior and market demand.

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