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Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops

AutoSuccess

vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. down from 35% in 2021, with general repair and service stations a close second at 28%. Other locations, including tire repair stores, body shops, and specialists, account for the rest. Dealers are No.

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Cox study shows dealership service lanes losing market share, consumer trust

Auto Remarketing

Dealership service departments are not only losing market share to general repair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. You can download a summary of “Under the Hood: Opportunities and Challenges in the Service Industry” here or reserve a copy of the eBook here.

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June is Automotive Service Professionals Month

AutoInc.

Increasing vehicle complexity requires specialized tools and highly trained professionals to perform vehicle repairs. The logo, along with digital images, can be downloaded free of charge by visiting www.ASEtoolkit.com. Today’s motor vehicles are highly complex with more advanced technology than ever before.