Tue.Jun 27, 2023

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Want to attract the best talent? Be the best

Auto Service World

If a shop owner wants to draw in the best talent they can, then they need to show that they can be the best leader. It’s a classic lead-by-example mantra. People come to work for people, not companies, pointed out … The post Want to attract the best talent? Be the best appeared first on Auto Service World.

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Hiring the Best Talent for Your Shop

R.O. Writer

R.O. Writer and Elite Worldwide teamed up for a jam-packed session aimed at helping auto repair shop owners overcome challenges in building a reliable team to keep business moving! Download The post Hiring the Best Talent for Your Shop appeared first on R.O. Writer.

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Ontario to require naloxone kits in certain workplaces

Auto Service World

The Ontario government is now requiring at-risk employers to ensure their workplaces have a life-saving naloxone kit on hand and workers trained on how to use them. As of April, more than 1,000 free nasal spray naloxone kits have been … The post Ontario to require naloxone kits in certain workplaces appeared first on Auto Service World.

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10 Ways to Perform Your Mid-Year Review

Automotive Training Institute

ATI | Where are you on your journey toward success with 2023’s budget? Have you done the work to put an action plan in place for the remainder of the year? Now is a great time to audit … more about 10 Ways to Perform Your Mid-Year Review The post 10 Ways to Perform Your Mid-Year Review appeared first on Automotive Training Institute (ATI).

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Watch: How I Save My Auto Shop Thousands of Dollars Each Month

AutoShopOwner

Premium Member Content This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

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Best car batteries of 2023

Autoblog: Repairs

Filed under: Aftermarket , Green , Commerce , Auto Repair , Maintenance , Ownership , Parts and Accessories Continue reading Best car batteries of 2023 Best car batteries of 2023 originally appeared on Autoblog on Tue, 27 Jun 2023 12:45:00 EDT. Please see our terms for use of feeds.

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Oil Pan Gasket Leak – How To Diagnose And Confirm The Leak

Danny’s Engineportal

Danny's Engineportal - Helping Solve Engine Problems, For Everyone ! Danny Bender Oil Pan Gasket Leak – How To Diagnose And Confirm The Leak Danny's Engineportal The oil pan gasket, has only one important job to do. And, that is sealing the oil pan, to the bottom of the engine. But, it is not uncommon, for the gasket to wear out [.] Danny's Engineportal - Helping Solve Engine Problems, For Everyone !

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Best car batteries of 2023

Autoblog: Repairs

Filed under: Aftermarket , Green , Commerce , Auto Repair , Maintenance , Ownership , Parts and Accessories Continue reading Best car batteries of 2023 Best car batteries of 2023 originally appeared on Autoblog on Tue, 27 Jun 2023 12:45:00 EDT. Please see our terms for use of feeds.

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Automotive Repair Customer Communications

FastTrak Auto Shop Management Systems

Communicating with the customer is paramount to success in providing automotive repair services. Throughout the automotive repair cycle – the interaction with the customer defines the customer experience and thus the quality of service. Of course, other factors dictate the quality of service such as price, repair accuracy and shop environment – but first and foremost the customer is influenced by the relationship with the service advisor.

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JD Power study finds new-car problems rising at record rate

Auto Remarketing

J.D. Power’s latest new-car quality study shows quality is on the decline — at a record rate. According to the J.D. Power 2023 U.S. Initial Quality Study, the number of problems per 100 vehicles (PP100) has risen by a record 30 PP100 over the past two years. The study reported an industry average of 192 PP100, an increase of 12 PP100 over the 2022 number, which was up by 18 PP100 over 2021.

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Initial Contact Automotive Repair Sales

FastTrak Auto Shop Management Systems

When initial contact is made with the customer whether it’s for a quote, appointment or at the point of vehicle drop off – the opportunity to communicate the possible additional maintenance requirements should be taken advantage of. It’s better to present as complete a picture as possible up front because the customer may develop a negative impression if additional repairs are recommended after the initial contact.

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How to Optimize Your Auto Repair Shop Layout for Efficiency with Autoflow

Autoflow

How to Optimize Your Auto Repair Shop Layout for Efficiency with Autoflow Every day, auto repair shops waste time and energy with those tiny inconveniences that eat into your profits. Like it or not, every step between the hoist, the toolbox, the supply room, and beyond really adds up. By streamlining your shop, you can reduce wear and tear on your staff and to serve customers better.

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Automotive Repair Sales and Presentation

FastTrak Auto Shop Management Systems

A big part of automotive repair sales depends on presentation. If the customer doesn’t trust or doesn’t understand the repair recommendations being presented. – they’re not likely to authorize the work. It’s important to use everything available to explain recommended repairs to the vehicle owner. Following are points on repair presentations that will assist in building confidence with the customer: Prioritize Repairs – When multiple needed repairs are identified – it helps to prioritize them so

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Autel opens new training centre

Auto Service World

Autel is launching the Autel Training Academy next month at its U.S.-headquarters in New York to give technicians and shop owners hands-on single-day and two-day training courses. The first set of classes will be an intensive two-day course focusing on … The post Autel opens new training centre appeared first on Auto Service World.

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Automotive Repair Shop Sales

FastTrak Auto Shop Management Systems

From the point of initial contact through the repair cycle communication is the most important factor in successful automotive repair sales. Making sure that a complete understanding of the customer needs and offering any additional identified repairs is critical to success but even more so the relationship with the customer determines success of failure.

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How to Prepare Quotes with ProDemand’s Estimate Guide

Mitchell 1

In this blog post, we'll walk you through the step-by-step instructions on how to create a quote using ProDemand's Estimate Guide. This comprehensive tool integrates labor times, OEM parts pricing and parts diagrams onto a single page, providing easy access to all the information you need. The post How to Prepare Quotes with ProDemand’s Estimate Guide appeared first on Mitchell 1 ShopConnection.

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