Tire Review Magazine
MARCH 8, 2024
Your first hint could be the fact that Roger, a tire industry veteran with over 35 years of experience, opened a shop in under three weeks in 2021. It’s not just the fact that the shop opened in no time during an economically difficult time, but Roger’s Tire Service performs daily operations out of a barn.
AutoSuccess
NOVEMBER 9, 2023
The launch included important models on the national scenario such as Chevrolet Equinox, Honda CR-V and Kia Forte, in addition to brand new applications such as the Nissan Leaf and Jeep Cherokee 2021, among others. PRT products are produced under strict OE-quality processes required by the main automakers.
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AutoSuccess
FEBRUARY 19, 2024
Connected Dealer Services announces a new enhancement to its suite of dealership tools: True Odometer Mileage Reporting for vehicles 2021 or newer. “At Connected Dealer Services, we understand that accuracy means everything in dealership operations,” said Shane Wilson, president of Connected Dealer Services.
AutoSuccess
MARCH 14, 2024
While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments, according to the J.D. Customer Service Index (CSI) Study, released recently. Power 2024 U.S. The 2024 U.S.
Institute for Automotive Business Excellence
SEPTEMBER 16, 2021
In an industry that stereotypically lacks customer service and is probably 30% behind other industries in what they charge, I always felt that my clients were getting a great deal. Sure, we were one of the higher-priced shops in town, but we provided top notch customer service and value that our lower-priced competitors did not.
Auto Remarketing
NOVEMBER 30, 2023
Transaction speed: Acura, BMW, Porsche and Volvo were the luxury brands cited for exceptional customer service during transactions, while Chevrolet, GMC, Mini and Subaru were recognized for efficiency in the mass-market segment.
AutoSuccess
DECEMBER 11, 2023
1 In the luxury segment, Acura, BMW, Porsche and Volvo stand out for their exceptional customer service during transactions. 1 The power of reputation in automotive retail emphasizes that reviews serve as a vital feedback mechanism, reflecting not just consumer sentiment but also guiding improvements in customer service.
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