Automotive Training Centre
OCTOBER 12, 2023
Service Advisors are integral to auto dealerships, acting as the bridge between customers and Auto Technicians. They handle administrative tasks, log customer complaints, promote merchandise, and explain the services provided and their respective costs to clients.
Automotive Training Centre
DECEMBER 29, 2023
Service advisor roles are best for sociable car lovers with a penchant for customer service and consulting. It’s the perfect entry-level position for anyone who wants to develop a broad knowledge of various automotive services. Are you wondering how you can land your first service advisor job?
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CATI
OCTOBER 26, 2023
The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.
CATI
OCTOBER 26, 2023
The automotive industry, often visualized by roaring engines, sleek designs, and the thrill of the open road, has another equally important facet that often operates behind the scenes but plays a critical role in the overall customer experience – the service advisor. In this role, active listening is as critical as clear articulation.
AutoSuccess
APRIL 11, 2024
In my extensive years of service consulting, the phrase “money left on the table” has been a constant rallying cry for both consultants and technology products urging clients to optimize their revenue potential.
FastTrak Auto Shop Management Systems
JUNE 27, 2023
Following are areas that can be explored at the initial point of contact: Offer Previously Recommended Services – At the point of contact (quote, appointment or check-in) previously recommended services should be reviewed with the customer. The Auto Repair Shop Software being used should prompt the service advisor to do this.
AutoSuccess
JANUARY 4, 2024
Thomas was no stranger to the Coats brand before learning more about the inspection lane, as he’d previously had Coats wheel service equipment, and was drawn to the Coats advanced inspection system. Thomas worked closely with the Coats team, including Senior Product Manager Kyle Harris, from consultation to install.
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